FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is $75 per cleaning visit. At Sunset Pool Solutions rather than charging a fixed "all-inclusive" chemicals plan, we bill you only for the exact chemicals used during each visit. This way you only pay for what your pool actually needs.
- What is your typical process for working with a new customer?
We start by learning a bit about your pool’s condition and needs—either through a quick phone call or photos. Then we recommend a cleaning schedule that fits your goals, whether it’s weekly, biweekly, or as-needed. Once you’re ready, we’ll send over a quick sign-up form. After that, your service begins! Each visit includes a full cleaning, chemical check, and a follow-up report with photos and notes from our technician.
- What education and/or training do you have that relates to your work?
All of our technicians are CPO (Certified Pool Operator) certified, which means they’ve completed professional training in pool chemistry, safety, and maintenance. We also stay up to date with the latest equipment through our partnerships with top brands like Hayward and Jandy, including their warranty and installation programs. This ensures our team not only cleans pools—but does it the right way, every time.