Hart's PC Repair

Guyton, GA

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About this pro

How does your business stand out?

Each service is performed with meticulous attention to detail without inflated hourly rates. Hart's PC Repair believes that - clients should not get punished for a service that requires a significant amount of time to complete.

What do you enjoy about the work you do?

A satisfied customer.

Location

Guyton, GA 31312

Years in business

12

Number of employees

3

Times hired on Thumbtack

3

Reviews

11 Reviews
  • John M. Mar 4, 2016
    Gets right on my computer as soon as I contact him and always does a good job. Very professional and reliable
  • Jim M. Feb 29, 2016
    I have been using Harts PC Repair for 8 years. From the first interaction 8 years ago, they have provided prompt, reliable, and excellent same day service to fix my computer problems. You don't have to drive to drop off your computer, then wait weeks to get it back. The repair service is done via the internet connection in your own home; currently they have three different plans to suit most customer needs. To check them out contact Paul at paul@hartspcrepair.com or harts@replyrepairshopr.com jim
    Paul H. Feb 29, 2016

    Hi Jim, Thank you for taking the time to leave us your awesome feedback. Glad we could be of some help. :-)

  • Frank G. Oct 12, 2013
    Paul did a great job. I never had to leave the house and he did it remotely with no problems a all. It was quick and easy and very affordable compared to many other repair companies out there. I would highly recommend him to anyone.
    Paul H. Oct 13, 2013

    Thank you for taking the time out to leave that wonderful review. Really enjoyed helping you guys. Please let me know if you need any additional service.

  • Dale W. Jul 26, 2013
    Very satisfied with work done on my pc. Easy to talk to and explained questions to my satisfaction.
    Paul H. Jul 26, 2013

    Thank you for giving us the opportunity to help out.

  • Amber B. Jul 22, 2013
    Amazing service, great customer care! Cleaned out a really nasty virus keeping my computer from doing anything, and found others that were slowing it down considerably. I would definitely recommend Hart’s PC Repair to anyone with a computer! Amber B., Guyton, GA.
  • Anthony A. Jul 15, 2013
    Very reliable helped me 100% was easy to talk to didn’t know anything bout computers and he didn’t take advantage of me very reasonable price and was dedicated to helping me Paul I’ve had no more trouble with my computer its 200% faster too thanks a lot. Anthony A., Pooler, GA.
  • Peter S. Jul 15, 2013
    The service that I receive for my business through Hart’s PC is wonderful. Very dependable. I have never had a situation that could not be fixed. I highly recommend. P. Stokes, Garden City, GA.
  • Wayne F. Jul 15, 2013
    Your support is excellent. Most people would not take up the time to make sure that the customer is satisfied with the service they received. It is good to know that if I have a problem with this computer or a new one you are there to work on my computer problems in the future. Will spread the word around the area to help you build your business.. Again, thanks so much for your help. Wayne F., Guyton, GA.
  • Cyndi I. Jul 14, 2013
    Paul Thank you so much for keeping me updated on all I would in a second recommend you. Thank you for all you do… Cyndi I., Clemmons, NC.
  • Pamela E. Jul 14, 2013
    Tremendous professionalism—–especially for someone who is not computer savvy!——He was prompt answering my call and gave me his undivided attention which fixed my computer problem! I would highly recommend him and will for sure call on him again!! Pamela E., Guyton, GA.
  • John D. May 14, 2013
    Computer Repair
    Verified Review
    Very personable. did multiple virus checks and followed up to make sure all was how I wanted my screens to look. Great job...would recommend to others.
    Paul H. May 14, 2013

    Thank you for taking the time to review our service and giving us the opportunity to help.

Q&A

What education and/or training do you have that relates to your work?
In this field you have to. We deal with a lot of different types of software and have to be familiar with different brands and types of computers. We always attempt to attend any useful webinars given by various vendors.
How did you get started doing this type of work?
I was really impressed by the remote support side of computer repair. I had a problem with an antivirus program and the company remotely fixed the problem. I was watching them on the screen and I thought how cool that was that this person was somewhere in the United States and they were fixing my computer without me having to unplug or take it somewhere.
What types of customers have you worked with?
Removing fake antivirus programs and speeding up slow computers.
Describe a recent project you are fond of. How long did it take?
Setting up a new version of software for a client who wasn't able to share their ticket information between employees previously. One of the laptops has a heat issue and will occasionally reboot causing their ticket information to be lost. We fixed it by upgrading their current software and putting them on a centralized network drive which solved a bunch of problems.
What advice would you give a customer looking to hire a provider in your area of work?
Ask plenty of questions. References can also help.
What questions should customers think through before talking to professionals about their project?
How much we care about helping them with whatever computer problem they're having.