A-Town Safe & Lock

Hampton, GA

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About this pro

How does your service stand out?

A-Town Safe & Lock provides top quality services with experience and certification to back it up. Hands down we offer the lowest prices in the Metro Atlanta area . Some of the services that we offer include: Commercial and Residential Re-Keys Automotive Key Generation Automotive Lockouts Commercial and Residential Lockouts Safe lockouts and servicing

What do you enjoy about the work you do?

A-Town Safe & Lock is owned and operated by Zachary Smith, a locksmith with years of experience. Our business was built on honesty and integrity. A-Town is not in the business of putting a bandaid on your repair, but actually fixing the problem. With a 20 minute response time, A-Town Safe & Lock is not only reliable, but also dependable. A-Town Safe & Lock is also Insured and Bonded so you can guarantee quality work on each job. We stand behind our work and our reputation speaks for itself.

Location

Hampton, GA 30228

Background check

Complete

Years in business

7

Number of employees

1

Times hired on Thumbtack

78

Reviews

60 Reviews
  • Rebecca S. Jul 30, 2017
    Lock Installation and Repair
    Verified Review
    Great Geat Service! Came out quickly and did a wonderful job! All my worries taken care of! I would hire again. Even fixed a lock with stripped screw! Thank you for everything!
  • Dana L. Jul 28, 2017
    Lock Installation and Repair
    Verified Review
    It was a pleasure to do business with A-Town. His price was more than fair and he went behind the extra mile to make sure the new smart lock was installed properly. I would highly recommend him for all of your lock/security needs. On time, professional, knowledgeable, affordable...clearly this guy is looking to build his business. He absolutely deserves every opportunity you have for a locksmith. Great job!!
  • Greg K. Jul 26, 2017
    Lock Installation and Repair
    Verified Review
    Zachary was quick to respond and professional, and I would certainly hire him again for future projects.
  • Natalie J. May 16, 2017
    Lock Installation and Repair
    Verified Review
    He was punctual, quick, courteous, professional and offerred a great price with no hassle. Easiest part of my day.
  • Nancy L. Feb 17, 2017
    Lock Installation and Repair
    Verified Review
    Prompt and professional
  • Beth K. Feb 11, 2017
    Lock Installation and Repair
    Verified Review
    Really professional
    Quick and efficient
  • Gary L. Feb 1, 2017
    Lock Installation and Repair
    Verified Review
    Great Locksmith for your unsafe French door.
    Needed to secure our French doors. Also needed to have proper deadbolts and locks through out. The locks in this house could easily be changed, drilled or re keys in a matter of minutes. Now every lock is secure and the French door is rock solid. VERY Professional. Great WORK and kept me informed the entire time. Will use again, definitely. Not the cheapest, but the best value.
  • Katie A. Jan 23, 2017
    Lock Installation and Repair
    Verified Review
    Excellent Service and Communication.
    Zach was extremely professional. He called ahead to communicate schedule changes and was in and out promptly. He did not change his initial quote on site- a problem we have run into with other contractors. Great experience. Please do not hesitate to reach out to Zach for your services.
  • Krysta S. Jan 18, 2017
    Lock Installation and Repair
    Verified Review
    Another Satisfied Customer
    I discovered on Sunday that one of my door locks was not working. I got on a Thumbtack on Monday to request a quote. Zach responded to my request quickly. We arranged the appointment. He was able to come after hours to replace the lock. HIs price was reasonable. He explained what was needed and also took the time to offer suggestions for my other doors. I really appreciate his attention to detail and friendliness. I will use Zach again when I am ready to change the locks on my other doors. Thanks Zach!
  • Craig S. Jan 16, 2017
    Lock Installation and Repair
    Verified Review
    Awesome service!
    Zach was awesome! It was the best service I have had in a very long time. He's my Locksmith forever!!!
  • Texie W. Jan 14, 2017
    Lock Installation and Repair
    Verified Review
    Outstanding Service & Knowledge-Highly Recommend
    Wow, what a fine professional. Repaired our front door mechanism and explained step by step what he was doing. He was reasonable and thorough. I will be calling on him for all our work.
  • Katherine P. Jan 13, 2017
    Lock Installation and Repair
    Verified Review
    5 Stars!
    Zach was amazing! He arrived right on time and provided wonderful insight and work. We will definitely be using him again in the future and will be referring him to friends!
  • Stuart R. Jan 9, 2017
    Lock Installation and Repair
    Verified Review
    Awesome service
    They did great. They were on time and professional. I would use them again for sure.
  • Grace S. Jan 2, 2017
    Lock Installation and Repair
    Verified Review
    Highly recommend-- excellent work
    Excellent experience! We coordinated this a few days in advance, and they showed up promptly and worked quickly to get our locks changed. Very professional, polite and friendly. -- and all for the right price!
  • Phillip N. Dec 17, 2016
    Lock Installation and Repair
    Verified Review
    This is the guy!
    FAST service. Very informative and knew what he was doing. I appreciate the recommendations he made and will definitely use Zach at A-Town Safe & Lock again!
  • Mike M. Dec 14, 2016
    Lock Installation and Repair
    Verified Review
    Excellent Work
    professional, arrived early completed the task expeditiously, and did a fantastic job.
  • Lisa O. Nov 2, 2016
    Lock Installation and Repair
    Verified Review
    All around great experience!
    Very fast to respond with a quote, was very professional and finished the job much faster than I had expected. We were so pleased with the service we've hired him for another job!
  • Abram S. Oct 15, 2016
    Lock Installation and Repair
    Verified Review
    Zachary the Great!
    Zachary embodies the term professional. I bought an older home and my front and back doors were a mess. When I tried to change the locks I was stumped. That's when I hired Zachary and I would again. When problems arose, he explained them and their solutions. The work was ultra professional and I would highly recommend him. Just look at the pics! All of his lock work doesn't have to have the metal plate. The plate is there, because that's just how damaged my doors were!
  • Mike E. Sep 29, 2016
    Lock Installation and Repair
    Verified Review
    Excellent service!
    Very quick and cost was less than I expected.
  • Cristy & Daniel B. Sep 2, 2016
    Lock Installation and Repair
    Verified Review
    Fast and reliable
    Great service. He really knows what he is doing. Fast and reliable. Will call him again.
  • Adam G. Jul 25, 2016
    Lock Installation and Repair
    Verified Review
    Very professional. Dedicated & knowledgeable guy. Very pleased with his service and fair pricing. Would absolutely recommend him.
  • Julie O. Feb 20, 2016
    Lock Installation and Repair
    Verified Review
  • Joel R. Jan 12, 2016
    Lock Installation and Repair
    Verified Review
    Zack went above and beyond. His work is outstanding and he stuck with the job until it was complete.
  • Yvette P. Dec 25, 2015
    Lock Installation and Repair
    Verified Review
    Zac was prompt, quick & very professional. I'd use him again in a heartbeat!
  • Rick L. Nov 29, 2015
    Lock Installation and Repair
    Verified Review
    Very fast and professional. Will use again
  • Kay S. Nov 8, 2015
    Lock Installation and Repair
    Verified Review
    Had 3 locks rekeyed after moving into new home, Zach was on time (early), very professional, quick and charged exactly what was estimated. After checking with few other services outside of thumbtack, only 1 responded to an estimate request and Zach responded every single time to my emails.
  • Gina R. Oct 21, 2015
    Lock Installation and Repair
    Verified Review
    In time, quick service
  • Tessa B. Oct 14, 2015
    Lock Installation and Repair
    Verified Review
    Zachary is very honest, professional and thorough. He performed the job very quickly and made sure I was satisfied before he left. I would definitely recommend him to my friends!
  • Constance S. Oct 13, 2015
    Lock Installation and Repair
    Verified Review
    Efficient, very reasonably priced - Zach was able to coordinate with my difficult schedule and get our lock fixed quickly. He also made it so our key matches for both front and back doors, which is great!
  • Julio V. Oct 7, 2015
    Lock Installation and Repair
    Verified Review
    thank for the good job you did
  • Nick J. Oct 3, 2015
    Lock Installation and Repair
    Verified Review
    Zach rekeyed 5 door locks. He showed up on time. His price and quality of service were excellent.
  • Timothy R. Sep 2, 2015
    Lock Installation and Repair
    Verified Review
    Needed a new ignition switch, Zach was able to meet my needs at a lower price than what I was quoted. He came when he said he would and was able to get me a new ignition switch. Would recommend him. Thanks.
  • Maria G. Aug 22, 2015
    Lock Installation and Repair
    Verified Review
    On time and professional. Gave me a great price too.
  • Jennifer H. Aug 11, 2015
    Lock Installation and Repair
    Verified Review
    Zack was exceptional. He was prompt and detail-oriented. He even returned to my home two times at no extra charge because we were having trouble getting the exact finish of a lock to match existing hardware. Saved his number to my phone because I plan to use him the next time I need a locksmith. Highly recommend.
  • Jay C. Jul 28, 2015
    Lock Installation and Repair
    Verified Review
  • Caroline S. Jul 20, 2015
    Lock Installation and Repair
    Verified Review
    Very quick and personable!
  • Br W. Jul 4, 2015
    Lock Installation and Repair
    Verified Review
  • Sabrina B. Jun 19, 2015
    Lock Installation and Repair
    Verified Review
    Zachary was great! He arrived exactly at our appointment time. He went over the job and the final price was even lower than the initial quote. This company is wonderful! I will definitely be referring business to A-Town Safe & Lock and Thumbtack.
  • Brad F. May 24, 2015
    Lock Installation and Repair
    Verified Review
    Zach was great to work with. His prices were very reasonable and his quality of work was top notch. He was quick to respond to a few messages back and forth and also gave some recommendations on the right locks to use for the project. During the project at the site, he made sure to keep me in the know and explained what he was doing each step along the way. I would definitely recommend him to others and use him if I need a locksmith again in the future.
  • Denise J. Apr 1, 2015
    Lock Installation and Repair
    Verified Review
    Great response and wonderful experience. Would definitely call again!
  • Rod S. Apr 1, 2015
    Lock Installation and Repair
    Verified Review
    Zach was affordable, professional, punctual, and quickly resolved my lock out issue. You can tell Zach takes pride in his work. I highly recommend using A-Town Safe & Lock for your locksmith needs.
  • Carol W. Feb 7, 2015
    Lock Installation and Repair
    Verified Review
  • Brannon C. Jan 26, 2015
    Lock Installation and Repair
    Verified Review
    Zach did an excellent job. would recommend him.
  • Chrissy B. Jan 21, 2015
    Lock Installation and Repair
    Verified Review
    I truly appreciated how quick Zach responded to my need of having the locks in my new home rekeyed. He showed up same day, explained all options of making my home as safe as possible and got the job done quickly. I have already recommended him to a friend! Great price and great service. Can't be beat! Thank you again so much Zach!
  • Morgan R. Jan 12, 2015
    Lock Installation and Repair
    Verified Review
    Great service! He was on time, worked efficiently, and was very professional. I'd definitely recommend!
  • Eric F. Jan 9, 2015
    Lock Installation and Repair
    Verified Review
    Zach was great - he got there early, was very quick, professional and did a great job. He even helped get rid of an old problem I was having with a door. Highly recommend!
  • Paula O. Dec 26, 2014
    Zach did a great job. Called to schedule in advance. Arrived on time. Even did extra at little additional cost. Would definitely use him again and recommend him to others.
  • Darvis W. Dec 5, 2014
    Lock Installation and Repair
    Verified Review
    great job the best 5 stars
  • Jim S. Nov 3, 2014
    Lock Installation and Repair
    Verified Review
    Zachary was awesome. He basically re keyed my entire house in under an hour. And although the cost ended up being a little more than the the original quote due to the hardware involved it was still very affordable and quick. Thank you Zachary!
  • Larry J. Sep 24, 2014
    Lock Installation and Repair
    Verified Review
    Zachary explained the scope of work in detail and it all played out as he said. I'm very satisfied with the professional service he provided. I will refer him to friend's and family with no hesitation. Thanks Zachary
  • Ryan H. Sep 22, 2014
    Lock Installation and Repair
    Verified Review
    A-Town Safe and Lock was great. Zach was very helpful and efficient. But most importantly he was quick to respond and on time! I would definitely recommend them again. Great job and thanks for your help!
  • Cheryl R. Aug 26, 2014
    Lock Installation and Repair
    Verified Review
    I was very impressed with Zach. He was very professional and his price was extremely reasonable. I had him give me several of his cards so I could hand them out to my friends and co-workers. I've already given one out. I will definitely be calling Zach again.
  • Andrew H. Aug 9, 2014
    Lock Installation and Repair
    Verified Review
    Awesome. He was on time, professional, and he has the best price. I will definitely keep his contact info and will call him for future services if needed. Best of luck to you Zachary. Thanks again!
  • East A. Aug 8, 2014
    Lock Installation and Repair
    Verified Review
    I love things that are simple and straightforward. Zach could not have made the experience more simple, and as far as stressful emergency situations go, he made the process wonderful. From the time he responded to the time the locked door was open was 30 minutes. He came when he was supposed to, charged me a half to a third what others (people not on Thumbtack) were charging, and he wasn't sketchy. I won't get into all the details, but he also made some concessions that a lot of other people wouldn't do to help me out. Thanks again, Zach! I have no doubt your business will grow. I hope I never have to use you again, but I will refer you to my friends.
  • Ryan L. Jul 29, 2014
    Lock Installation and Repair
    Verified Review
    Zach of A-Town Safe & Lock demonstrated the utmost professionalism and punctuality. He gave me the best deal in town for my BMW (trust me, I checked with over a dozen companies). The Atlanta locksmith market is full of shady people who all tried to over charge me 300% than what I paid with Zach. During the service Zach even explain in detail exactly the methods he was using and I felt like a valued, informed customer. Call him first!
  • Jamila M. Jul 20, 2014
    Lock Installation and Repair
    Verified Review
    We lost the keys to our storage closet. Zach was extremely responsive, super professional, fast, and reasonably priced. We will most certainly recommend A-Town Safe & Lock to anyone!
  • Toya A. May 14, 2014
    Lock Installation and Repair
    Verified Review
    Zachary Smith was prompt and got the job done in a timely manner. He also gave me great prices for both of my keys. If I ever need a locksmith again he will definitely be getting a call from me. Thank you again Zachary Smith!
  • Jeff C. May 14, 2014
    Lock Installation and Repair
    Verified Review
    Zachary was my chosen bid for this project and just like all of my other Thumbtack projects, I was extremely pleases and he exceeded my expectations. He was professional, courteous and prompt but the thing that stood out most to me was that he made a few suggestions of areas of improvement where there were possible security gaps in our office environment. Zachary handled those additional problem areas and was fast and courteous. I will use him again and will also refer him to my friends and family. Many thanks!
  • Jerry B. Feb 20, 2014
    Lock Installation and Repair
    Verified Review
    Thank you Zack for your on time and very professional manner! And, your low prices! I will reccomend you to all of my friends and family. If the time arisesagain, you will be the first person I will call. Thanks again! - Jerry
  • Yusef S. Jan 20, 2014
    Lock Installation and Repair
    Verified Review
    Zachary was extremely professional, prompt, responsive and competitively priced. Will definitely use him again. Hope others will to.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?
Rekeying houses with up to 8 locks - $85 Rekeying houses wth up to 6 locks - $65 Automotive Lockouts - $45 Residential Loukouts - $45 Safe lock combination change - $85 Safe lock services - Starting at $85 Safe lockouts- Starting at $185
What is your typical process for working with a new customer?
Getting in contact with customer, and making sure the customer and I are on the same page with pricing and the amount of work needed. Making sure all the customers questions and concerns are answered before scheduling the appointment.
What education and/or training do you have that relates to your work?
*Apprenticed by a master locksmtih *7 years working experiance with thousands of jobs under my belt. Ranging from simple automotive lockouts, to rekeying large commercial properties. *Certified Safe and Vault Technician
How did you get started doing this type of work?
Always had locksmith work in the back of my mind as something that would be interesting. Ended up getting a job with a major company based in Atlanta. I eventually started my own company.
What types of customers have you worked with?
This job brings you around people from all walks of life. Im easy going and never cheat my customers, either in the quality of my work or in my prices.
Describe a recent project you are fond of. How long did it take?
Opening a safe at a chinese restaurant. There is a definite feeling of accomplishment when an opening goes smoothly.
What advice would you give a customer looking to hire a provider in your area of work?
Get the prices locked in from the start and make sure you and the service tech both understand the measure of the work. Never pay anyone up front. When the work is done, then complete the invoice.
What questions should customers think through before talking to professionals about their project?
Just having a general idea of what service your going to be wanting done is a great start.