FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We pride ourselves on providing the maximum refund of a small firm with the online convenience of a large firm at an affordable price. We offer discounts for vulnerable populations (single parents, special needs, disabled, elderly, veterans, etc.). We also offer free consultations .
- What is your typical process for working with a new customer?
We begin with a free online consultation, followed by a streamlined onboarding process. Our professional will then complete the tax return or other service as agreed and review the results with the client to ensure your satisfaction.
- What education and/or training do you have that relates to your work?
I have a Master of Science in Business Analytics degree and am an Enrolled Agent permitted to practice before the IRS.