FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I feel like my pricing is equal to if not better than others with the same style boarding program as I have at House of Paws. I provide discounts for more than one dog which is extremely helpful for people who have more than one dog.
- What is your typical process for working with a new customer?
Before a dog comes to board at House of Paws, I have a phone consultation with the pet owner to determine exactly what they are looking for their dogs. Once we have come to an understanding of what they need for their dog, I set up a meet & greet with the client and their dog. At the meet & greet, the client can check out where their dog will be staying. I answer any questions or concerns they may have about boarding their dog. Once all questions are answered and the client feels totally comfortable about boarding their dog, we sit down and schedule their dogs boarding at House of Paws.
- What education and/or training do you have that relates to your work?
I believe that no amount of education trumps experience. Experience working with dogs or all sizes, temperaments and behavioral problems is what is needed to have a successful boarding business. Over the past 25+ years, I have worked as a groomer, dog trainer and pet sitter. At this time, I'm devoting all of my time to my boarding business. Many years of working with all breeds, sizes and temperaments, I feel I have the knowledge and experience required to handle any situation that may arise while caring for other people dogs.