FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer flat fee rates on monthly accounting, payroll, book cleanup, and setup. Our price will be upfront and included in the proposal letter.
- What is your typical process for working with a new customer?
We start with an initial phone call (first 15 minutes consultation is free). The phone conversation includes but not limited to discuss about the customer's business, accounting/bookkeeping needs, and goals. Then, we will send a proposal letter that includes services to be provided and pricing. If agreed, will send engagement letter.
- What education and/or training do you have that relates to your work?
Bachelor's degree in Accounting, and QuickBooks Certified ProAdvisor.