Egidio's Handy Help
About this pro
Ken K.Nov 1, 2017VerifiedVictor E.'s reply
Thank you !
I hired Victor on a Friday and scheduled for Saturday - didn't show on time and at 2PM I asked where he was he said he was on another job (after scheduling mine?). Not sure why if we had ours scheduled. He said he would be there next day. Reluctantly, I said ok. A few hours pass then he ask for more money after we already agreed on price? Goto be kidding me! He already wanted $400 to paint a single room and assemble a desk. Now he wants $500. On Sunday I asked again the next day when he will arrive at 12PM, several hours later he sends text saying he fell off ladder and will let me know. 5PM he said he cannot be there til Tuesday - our Grand Opening day. Completely left us in a terrible situation at the last minute when he knew from the beginning it was on a tight deadline event.Sep 3, 2017VerifiedVictor E.'s reply
Hi James What you are saying isn't 100% correct as you well know. You schedule Saturday by noon and until 3 or 4 Hours later I had no contact from you or confirmation that you got the materials for the job. Meanwhile an old client had an emergencies and without your confirmation I decided to move my crue to fix that emergency. Today , Sunday you text me when I wasn't able to answer ( after fall my extension ladder) The truth is that , if someone start miss schedules and timings wasn't me or my crue. I apolozige to not be able to do the job on your required timing. Things happen on both sides. I was there 15 min before our first meeting. Thank you
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- What should the customer know about your pricing (e.g., discounts, fees)?Depending on the skills required for the job and because isn't realistic to give a "fixed" price without seeing the job , my hourly prices go from $25 to $40.
- What is your typical process for working with a new customer?Visit the client , check, in person the job(s) and if I'm not comfortable with that job(s), forthrightly, tell the client . Of course at no costs
- What education and/or training do you have that relates to your work?Life experience. Living in some of the most remote places in several continents, where you need to learn, to be able to survive.