FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing reflects our expertise, professional tools, skill set, and years of industry experience.
- What is your typical process for working with a new customer?
We follow a transparent, collaborative process with every client. Logo design turnaround time is typically 7–10 business days, excluding Sundays. Our design process is broken up into 4 phases. Discovery, Execution, Iteration, and Delivery Discovery: -Day 1: Intake Questionnaire and 10 min Call Execution: -Day 2-6: Design (this could be shorter depending on the design) -Day 6: 10 min Review Call Iteration: -Day 7-8: Revisions as needed (this could be shorter if there are no or light revisions needed) Delivery: -Day 8: Final 10 min Call and Logo Delivery
- What education and/or training do you have that relates to your work?
Our team brings years of experience working on product teams to deliver high-quality design solutions. We also have extensive expertise with a variety of design tools and hold formal certifications in graphic design.