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About
SepticRooter - Metro Atlanta's Trusted Septic System Experts
Family-owned and operated septic contractor serving metro Atlanta and the northern suburbs. We specialize in septic system inspections, repairs, installations, and emergency services for residential and commercial properties.
Our Georgia-licensed team is BBB accredited with over five years of universally positive reviews.
Our Services:
Real estate septic inspections ($299)
Same-day emergency response
Septic system repairs with lifetime guarantees
New septic installations (3-7 bedroom systems)
Free second opinions and estimates
Detailed photo and video documentation
Why Choose SepticRooter: We focus on long-term solutions, not temporary fixes. Our educational approach helps homeowners and real estate professionals understand their septic systems. We handle all permitting, county health department coordination, and provide transparent pricing.
Serving Fulton, Gwinnett, Cobb, and surrounding metro Atlanta counties. Whether you need an inspection for a real estate transaction, emergency repair, or new system installation, our family treats your property like our own.
Contact us today for free estimates and discover why thousands of customers trust SepticRooter for their septic needs.
Overview
Hired 17 times
Background checked
License verified
4 employees
17 years in business
Business hours
SunClosedMonClosed
Payment methods
This pro accepts payments via Cash, Credit card, Venmo, and Zelle.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2023
2022
Credentials
License verified
Septic Tank Installer
License state: GA
Background checked
Passed by Ian Simmons on Oct 16, 2024.
Services offered
Concrete removal reason
Concrete removal for access to water or sewer pipe
Concrete removal for yard drainage
Remove portion of driveway, walkway, or patio
Remove section of concrete wall
Property type
Residential
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, work quality, and responsiveness.
Great 4.7
15 reviews
5
93%
4
0%
3
0%
2
0%
1
7%
Your trust means everything to us. Learn about our review guidelines.
Myriam K.
Nov 19, 2022
•
Hired on Thumbtack
Thank You so much for coming out Rob and checking out our septic pump. He educated use on our pump and provided great information. I will definitely use them again!
Details: Other septic system issue • Septic tank • 1,001-1,250 gallons • Never • A month ago or longer • House
Septic System Repair, Maintenance or Inspection
Scott W.
Jan 17, 2020
•
Hired on Thumbtack
Everyone that I had the pleasure to speak with and/or meet with were totally professional. From the first email and phone call with Beth, to the consultation meeting with Rob, and the install by Scott and Martin, the experience was exceptional. The workmanship was second to none; my family is grateful for the opportunity to have selected such a professional organization.
Details: Pump out septic tank • Standing water and dips in ground by septic tank • Septic tank • 1,001-1,250 gallons • 4-10 years ago • Less than a week ago • House
Septic System Repair, Maintenance or Inspection
Steven P.
Apr 15, 2022
•
Hired on Thumbtack
Wanted to give 5/5 they were all great from Beth to Rob and the crew. Their honest advice and quality work are rare in the service industry. The price was literally 4 times less than one of the big-name companies quoted me.
Details: Repair • Poor pipe and drain performance • Sewage backup • Sewer main • 1,001-1,250 gallons • Less than a year ago • Less than a week ago • House
Septic System Repair, Maintenance or Inspection
Tracy s.
Oct 24, 2021
•
Hired on Thumbtack
Awesome company..quick response and high quality work..showed me everything as they went along so I knew exactly what needed to be done.
Details: Pump out septic tank • Inspect • Foul odors at building • Septic tank • 1,001-1,250 gallons • 3 years ago • Less than a week ago • House
Septic System Repair, Maintenance or Inspection
Van S.
Dec 12, 2019
They were good knowledgeable and nice professional people, I asked a lot of questions and had a lot of concerns before deciding which was the best route for me to take for my septic tank repair . They also gave me lots of information on how to upkeep my new septic tank system that they installed. I was told that Rid-X was not good to put into a septic tank system because it would liquefy the solids that were in it to the waste tank and plug up the fill lines.
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
We begin solving your problem with a Free Estimate. We don't believe its fair to start charging you before we know what the project entails. Once we have determined what is causing the issue, we can provide you with options (usually 2-3 estimates) that fit your budget and can fix your septic system as temporary or as permanently as you want.
What is your typical process for working with a new customer?
Our dispatchers are friendly, knowledgeable, and can book an appointment for you at any time of the day. You'll receive a booking confirmation text or email that verifies the time and day of your appointment, and when our technicians are dispatched to you, you'll receive another text or email that provides GPS Tracking, so that you can see exactly when they will arrive! Our technicians carry iPads and they can conveniently show you a library of pictures and videos of past projects, proposed services, and more... and they will provide your Free Estimate using that as well. They capture your signature using your fingertip, for authorizations. We have carefully researched the best methods to make the process as easy for our clients as possible!
How did you get started doing this type of work?
Rob, the president of SepticRooter,™ began researching septic systems in 2008 during his career at the University of Georgia, after the system at his home repeatedly failed. Septic contractors only gave temporary fixes, and the problems lingered on. He successfully reconstructed his plumbing and septic system with the help of some friends, and he bought his first septic truck, Sweaty Betty, a 1975 Ford F-600 with a box tank.
Since then, Rob has built a reputation for SepticRooter™ as the leader in providing long-term solutions to septic system failure.... the first time.
