METRO Home Improvement, Inc.

Marietta, GA

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About this pro

How does your business stand out?

We pride ourselves in Quality, Client service and ethics.

What do you enjoy about the work you do?

We deliver value to our clients. We believe in exceeding our clients expectations. If there not happy were not done.

Location

Marietta, GA 30067

Background check

Complete

Years in business

17

Number of employees

4

Times hired on Thumbtack

19

Reviews

11 Reviews
  • Tara C. Mar 29, 2017
    Roof Repair or Maintenance
    Verified Review
    Love this company!
    Mr. Wheeler is very professional, thorough and fair. I've referred them to several people and they've already completed one job. He took lots of before and after pictures. I was told that I needed a new roof, but actually only needed minor repairs and some roof maintenance. The cost to do that was thousands of dollars less than I was quoted for a new roof that I didn't need. Their work is guaranteed for 2 years.
  • Jonathan B. Aug 25, 2016
    Roof Repair or Maintenance
    Verified Review
    Great job!
    Greg M. Aug 30, 2016

    It was a pleasure to assist you and your wife with your wind damaged roof system. Although, it took some time we were able to locate all of the wind damaged shingles. We look forward to replacing your entire roof in the Spring. 2017.

  • Teresa J. Jun 5, 2016
    We are very pleased with the install of our replacement roof. Upon initial exam Greg found 3 layers of old roof. The Metro Home Improvement staff did a very nice job of removal, replaced decking as needed, installed new attic vents, all the time working efficiently. Their clean up was adequate n fast, but they did leave quite a few nails on the ground around the house. We have received several positive comments on our new roof.
    Greg M. Jun 15, 2016

    We are always striving to build the best customer experience. Teresa and her husband were great to work and we appreciate their feedback. We removed close to 30,000 nails on this project because the roof had three layers. We are sorry we didn't get every nail picked up but we did our best. There is always room for improvement and we are always striving to get the job done with perfection. Again thank you for the great customers you were and we hope you are enjoying your new roof.

  • Terri A. Apr 28, 2016
    Roof Repair or Maintenance
    Verified Review
    Greg was very knowledgable and took the time to explain the process. The crew came, did a great job, went above and beyond what was expected, and left my house clear of debris, nails and trash. I highly recommend Metro Home Improvement.
    Greg M. Jun 16, 2016

    It was a pleasure to work with you, Mrs. Terri A. We did encounter wood damage, from 3.5 year old hail storm, but we replaced all the wood to ensure you have the best roof, your money could buy. Enjoy the increased curb appeal and value, with the new upgraded Arch. shingled roof.

  • Andrew Y. Dec 13, 2015
    Roof Installation or Replacement
    Verified Review
    Metro had to remove two layers of roofing before replacing the roof with an architectural roof. They arrived a day earlier than scheduled, and prepositioned both the roofing material and the trash container. They setup strong vinyl, storm resembling sheets on the ground to catch the old roofing material. Roofing was finished the next day, and the dumpster and excess roofing was removed within a couple of days. As far as I can tell, did a good job on the roof. They had to replace 9 boards on the roof. The roof's color turned out much darker than it looked like on the sample; I wanted to have a lighter colored roof because of energy concerns; the salesperson was more attuned to how the roof looked and blended with the rest of the house. Also was not attuned to going green. He offered a discount if I signed the day of the estimate. Probably in future customers best interest to go though all estimates first before making a decision. Some may offer better deals on board replacements.
    Greg M. Jun 16, 2016

    Hi! Mr. Andrew Y, We strive for 110% client satisfaction. It was a pleasure to work with you. A quick note regarding the unknown amount of rotted wood and metal scraps we found. During the construction tear off of two layers, we found that the previous roofer had upgraded you to ridge vents, but had not used wood sheathing to fill in the preexisting holes from the 6 box vents. So, we encountered rotted wood around the edge and scrap metal panels as a result. However, as a professional we have to comply with building codes and manufacture spec's and install wood. This is required for nail hold, for the new heavy weight Arch. shingles. We have to charge for this wood. We don't use a bait and switch approach of telling the client we will give 2 of 3 pieces for FREE, yet never replace any, no matter how much rot there is. We have come behind allot of former Roofers, who leave the wood rot there. Why would they work for FREE? As part of our professional approach we are here to exceed our clients expectations, by satisfying you for life, with No call backs. Thank you for your business. Enjoy your new roof.

  • Mark W. Oct 24, 2015
    Roof Repair or Maintenance
    Verified Review
    Outstanding from start to finish. After 3 roofers who "fixed" the problem - Metro came in id'd the real problems and made the needed repairs better than when first built. Thanks Metro and all Your Team members - sales, office staff and on-site repair persons.
    Greg M. Oct 27, 2015

    Thank you Mark, for writing the kind words, about our company. Yes, you had a poor installation from the previous roofer and 3 roofers who tried to repair the problem. Well the new commercial roof design, installation and sky lights will last you many years to come. Enjoy your new commercial roof tie in with your residential roof. It was a challenge, but we look forward to them. Glad we could exceed your expectations.

  • John S. Aug 15, 2015
    We (my wife and I) are firm believers in getting three estimates for anything we need services for, especially when it comes to our house. Greg from metro was by far the most thorough and well priced. He was honest in his quote and true to his price. Our roof turned out beautiful. They did a great job making sure all of it was layed beautifully and the flashing was done right. We had several parts of our roof that were rotting. He found all of the rotten decking and made sure we saw each piece before it was replaced. He actually ended up doing some siding repairs that he didnt even charge is for. We highly recommend Metro Home Improvement for roofing services!
    Greg M. Oct 27, 2015

    Hi! John and Sherry, It was a pleasure working with you. Glad we could exceed your expectations although it was a very complex install. Enjoy your new roof and all the renovations you have been doing. We are happy to hear the good news from both of you.

  • Carolyn E. Aug 4, 2015
    Gutter Installation or Replacement
    Verified Review
    Everything went as described by the service rep. The service guys arrived on time and completed the job professionally and efficiently. I would use them again and recommend them without reservation. Great work!
    Greg M. Aug 7, 2015

    Thank you for opportunity to exceed your expectations! Your new aluminum gutters will not rust and provide maintenance free curb appeal for many years.

  • Sandra M. Aug 4, 2015
    Greg McManus is fully qualified and experienced to manage home improvements. When hail damaged my home's roof, he acted as the go-between with my insurance and home mortage holder to get a new roof and window trim for my home and my only expense was the insurance deductible. His construction team was efficient and thorough. I can refer him and his work without reservation. Sandra M.
    Greg M. Aug 7, 2015

    Glad we could make the insurance claim process a ease for you. Our goal is to educate the client to ensure they get a fair and honest settlement. We enjoyed the working relationship.

  • Marvin G. Aug 3, 2015
    Greg is the most professional Contactor I've ever worked with. He handled absolutely everything when it came to repairing my hail damaged roof & siding. He worked directly with my insurance adjuster and used true craftsman to perform the work.
    Greg M. Aug 7, 2015

    It was a pleasure for METRO Home Improvement, Inc. to work with you, our wife, the outside adjuster and staff at your insurance co. to ensure all your hail storm damages were paid. Thank you for your involvement when we needed assistance as we worked through all the transactions. We would love to work with you again.

  • Ed M. Aug 3, 2015