FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My pricing includes many variables. Pricing includes gas, transport of machinery, time, the labor, and sometimes in also includes materials and to cover costs for more workers to be on job site depending on the size of the job. It also covers planning of the job and set up of materials to be delivered. There’s a lot of work done even before the project begins so this should be considered when a price is given.
- What is your typical process for working with a new customer?
I try to get some basic information for the work they want done and then schedule a time to come take a look to verify the work that wants to be done and to make sure the area will be accessible for heavy machinery. Accessibility is a key factor in being able to successfully do a job in my line of work.
- What questions should customers think through before talking to professionals about their project?
Will I need dirt? Will my driveway crack due to heavy trucks coming in? Will my lawn be damaged due to the work I’m wanting done? Will a professional be able to access the area that needs work done? Do I need a grading permit? Will my HOA approve the work? Do I need prior HOA approval? Will my neighbors be okay if large trucks are parked out front close to their property? Am I clear on what work I’m wanting done?