BACO Exterminating Service LLC
My wife recently bought a house in Alpharetta and after several recommendations from our neighbors we decided to hire BACO Exterminating for Sentricon and Pest Control treatment. Everyone we have spoken to at BACO has been extremely knowledgable and has gone above and beyond expectations from a customer service standpoint. The gentleman who came out to our house yesterday was super nice and full of personality and we could tell he was passionate about making us satisfied as customers. We couldn't be happier with our decision to hire BACO and would recommend them to anyone without hesitation.Nov 15, 2013
I deal with many contractors every week. Baco is heads and shoulders above them all in customer service. ANY company can kill your bugs, but NOT MANY can do it as well as Baco. Highly recommend them!Sep 25, 2012Jim O.'s reply
Thank you Margie B. for your kind words, BACO is proud of its tradition of good customer service. If ever we do not meet your expectations, please do not hesitate to contact me directly. J.P. O'Neil Vice President 770.409.8882
About this pro
LocationNorcross, GA 30071
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Q & A
- What education and/or training do you have that relates to your work?BACO has a group of full time trainers to ensure its employees are current in all phases of the pest control and turf care business. All our techs are annually tested and certified by the State. We take your satisfaction with our work seriously. www.bacoexterminating.com
- What types of customers have you worked with?In the South Eastern United States termite management and control is by far the most common service BACO provides. This makes sense, as termites cause over $5B damage each year and the bulk of this damage occurs in the South East. Our customers are drawn to BACO because we do quality work, but most importantly we warrant our Sentricon Termite Colony Elimination System work for $1,000,000.00. That's a NO DEDUCTABLE termite damage repair warranty. Clearly, we are very confident in the quality of our Sentricon termite management work.
- What advice would you give a customer looking to hire a provider in your area of work?What important questions do you need to ask any Pest Control or Turf Care service provider? - Is the Company Licensed and Insured to do business in your area? - Is the Company full insured ... Workers Comp, etc? - Does the Company warrant its work? - Is the Company a Professional member of a pest control or turf care organization? - How long has the Company been in business in your area? - Is the Company local? - Is the technician servicing my home trained, certified and licensed by the State? - Is the Company in good standing with the National or State Pest Control Association?