Introduction: I have years of experience in handling phone calls, especially calls sensitive in nature. I also have office experience in routing calls and screening calls.
I am focused on giving excellent customer service. I understand the importance of making our customers happy and strive for all clients to leave the facility wanting to come back. I have college education that focused on the secretary side of the office setting, from memos to correspondences, faxes, letters, and telecommunications. I was trained in travel booking as well as accounts receivable and accounts payable. I have experience in all of the Microsoft Office software. I pride myself in leadership, professionalism, and high administrative performance.