Had a great experience during a corporate get together. Children loved their painting and balloons.Dec 31, 2017VerifiedAmy B.'s reply
Thanks so much for that! You provided a great event and I appreciate the business!
Amy was able to accommodate all of the kids' face painting requests and she also made balloon animals for them. They had a blast! The reason for the 3 star review is that she did not honor the price quote that she gave me, which turned into an ackward moment at the end of the party. She quoted us $135 for 2 hours. She ended up only staying 1.5 hours and charged us $180.May 29, 2017VerifiedAmy B.'s reply
I believe the first miscommunication came when I quoted for an hour party. With only 10 - 15 kids, two hours is generally too much time to accomplish face painting and balloons. When we eventually spoke on the phone she reiterated that she would need me for two hours. My mistake was not looking at her quote online, while we spoke about the details. I would have explained that one hour would be plenty and that two hours would have been $235. And hour and a half could have worked as well which would have been $185. At the hour and a half point, during the party, Tamara said that things were done, and said I could leave. I would have stayed longer as that was our agreement. The only issue was that we did not reiterate the price which would have made it more clear, at that point. Also the event location was a 40 mile drive and I do charge a travel fee for that time frame which is included in my quotes. I am happy to give Tamara a 25% discount for her next party in apology for the lack of communication from the beginning.
About this pro
Years in business24
Times hired on Thumbtack172
Number of employees20
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Q & A
- What types of customers have you worked with?Birthday parties, company/corporate events, restaurant/bar, sports/cultural, weddings/bar and bat mitzvahs, holiday parties, etc.