What should the customer know about your pricing (e.g., discounts, fees)?
Nope- Very simple Pricing. We offer the quote before we start the work. And the quote is FINAL!! If at all any additional items are added, we make sure to ask the client to approve the additional charges before we proceed with the work. No SURPRISES!
What education and/or training do you have that relates to your work?
Yes, its imperative that a graphic designer or photographer does her bit to stay abreast of all the possible technologies in her field. I do advanced professional tutorials online, browse through various design work of other designers and try to figure out how it was done. Any other scope of work that I can come up with. Also knowledge about other associated field is equally important. For eg. If I know how to create a swf flash banner, I also need to know how I can embed it in a particular client website. Going a mile ahead of what you promised to the client increases our knowledge of surroundings.
How did you get started doing this type of work?
I was already working for a jewelry showroom in Downtown Atlanta, Americasmart , as a graphic designer and photographer. From there I got the idea of starting my own venture into the same field. Also there are many start-up ventures who have good products but not a huge budget for photography. To provide services to such start-ups is a great start for ourselves too.
What types of customers have you worked with?
Most common type of jobs are Product Photography especially Jewelry photography along with photo editing in Photoshop. Graphic design work like Logos, Brochures & Catalog desigs. Flash banners in CS4 and gifs. Started a new addition to my portfolio of 360 Degree Spin Photography. Apparels on mannequins & product on models is also a part of my job. Head shots for corporate clients. Photography on Nature Backgrounds for commercial websites for my clients.
Describe a recent project you are fond of. How long did it take?
We did a lot of images for Lift Your Sole jewelry. All were sterling silver items. The client needed a specific sterling silver glow to the items which was very difficult to obtain due to the white background. But we did it!! The client is so proud of us and I am so happy, I learnt a new thing!!! A new trick!!
What advice would you give a customer looking to hire a provider in your area of work?
Yes, its possible. However incase the provider wants to work from studio-location and not the office, there needs to be some adjustments done. I guess the employer would be paying less for such a provider than actually employing one.
What questions should customers think through before talking to professionals about their project?
Some clients would just give 1 chance to do a particular type of work. Incase they dont like it, they leave. Thats what is not good. We are equipped with technology, skills and a positive attitude for a good outcome of the project. The only thing that takes time is understanding the likes & dislikes of a new client. It takes some time for this understanding to develop. Hence, incase the first time you dont like a particular work, dont walk away. Discuss it with the provider and she will be ready to repeat her work at no extra cost to you. Just give them a chance to improve and understand.