Why is my washer not draining?
By Alyssa Chua•Last updated Feb 12, 2024
Last updated Feb 12, 2024
Is there a pool of water in your washer's tub after a cycle finishes? Is your laundry still dripping wet after a cycle? The water may not be draining properly from your washer.
Keep reading to find out why your washer isn't draining, and get washing machine troubleshooting tips for unclogging and fixing the drain.
Before you troubleshoot your washer's draining issue, check the manufacturer's guidelines. They may include a diagram and instructions for diagnosing the problem.
1. Clogged drain hose
If your washing machine isn't draining, the drain hose could be kinked or clogged.
When a hose isn't positioned correctly, water may not drain. If it looks kinked, straighten it so water can flow out smoothly. If it's badly kinked, consider replacing it.
If you suspect the hose is clogged, do the following:
- Cut off the water supply. Disconnect the washer from the water supply and remove the drain hose. Drain the water from the hose.
- Remove water from the tub. Use a container, like a cup, to scoop out the remaining water from the tub.
- Inspect the hose for blockages. Remove debris and run water through the hose before reattaching it.
2. Drain pump issues
Small items can also clog the drain pump in your washer. Before you inspect this part of your machine, remember to cut off the water supply and drain the machine first. Then, complete the following steps:
- Access the pump via the bottom of the machine. Check the front and back of the machine. You may need to remove the washer's panel.
- Pull the pump out and inspect it. Check for coins, fabric, and other items that may be clogging the pump's filter.
- Remove visible debris from your pump's filter. Once the debris is gone, reattach your pump and test your machine.
3. Improper drain height
Your washing machine must be at a certain height for water to flow out by gravity.
If your drain hose is at the same level as, or higher than, the standpipe or laundry tub, it may struggle to drain the water. If it is too low, the water may return to the drum after getting pumped out.
Every washing machine's drain height varies by manufacturer and model. Check your manual for installation requirements.
4. Too much or the wrong kind of detergent
The amount or kind of detergent you use can also affect the washing machine's ability to drain water.
Too much detergent creates too many suds, preventing the washer from spinning properly and pumping out water. If you have soft water, it's best to use HE (High Efficiency) detergent in your washing machine.
5. Loose or dry belt
Your washing machine relies on belts and pulleys to operate its motor. Over time, these belts and pulleys wear out, causing your washer to have difficulty draining. In some cases, it may not drain at all.
When this happens, you can try to fix and replace the parts yourself. However, it may be better to have a professional handle it.
6. Open lid or defective lid switch
Washing machines usually come with a lid switch or lock that keeps the washer from running when the lid is raised (for top-load washers) or opened (for front-load washers).
When you open the cover, you may notice that the cycle pauses unless you close it again. The lid must remain closed for your washer to wash, drain, rinse, and spin. If you accidentally leave it open, your washing machine won't run a cycle properly, much less wash your clothes and drain the water.
If your machine's lid switch is defective, it could keep your washing machine from running and draining properly. In that case, it's best to have a washing machine repair person replace or fix the switch.
7. Issues with your plumbing pipes
Sometimes, washing machine problems are caused by plumbing instead of the appliance itself. Your pipes could be clogged, or there may be an issue with the water pump or venting.
If you aren't sure what to do, it's best to call a professional plumber to take a look at your pipes.
Signs your washer has a draining problem
Watch for these warning signs that could indicate your washing machine is not draining properly:
- Your clothes are still very wet after a spin cycle.
- Your washing machine sounds like it is having a hard time running.
- You can hear water in the tub but can't see it.
When to contact a professional to fix your washer
Some washing machine problems may require a little tinkering on your end. In other cases, you may need the skilled touch of a professional familiar with appliance repair.
If your washing machine problems are beyond your knowledge, download the Thumbtack app and hire a pro who can help.
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