Matt Beasley is completely professional. He came out for an initial quote and sent me a reasonable price estimate within days. I hired him and we agreed upon a 'start date and time'. He showed up on time with an assistant, and brought a ladder, buckets, rags, brushes, and everything else needed to complete the job. He did not ask for any assistance or any further equipment. What is most impressive is how neat, clean, organized and thoughtful he is. He goes over and above by cleaning areas that are impacted by the window and screen cleaning (i.e. he cleaned the nightstand that was below the windows) and made sure to use clean water. He even brought his own water hose and made sure to environmentally throw dirty water away. I will definitely be hiring this professional again and highly recommend him to all others. You will not be disappointed.