If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
The Grout Doctor is the leader in the industry, serving customers since 1992 in grout, tile, and stone care.
We enjoy providing the service and seeing changes in the surfaces and making customers happy.
Overview
Hired 19 times
Serves Honolulu, HI
Background checked
5 employees
34 years in business
Business hours
SunClosedMon8:00 am - 5:00 pm
Payment methods
This pro accepts payments via Cash, Check, Credit card, and Zelle.
Services offered
Work needed
Remodel reason
Fix water damage
Accessibility / ADA upgrade
Property type
Residential
Projects and media
Projects and media
Reviews
Customers rated this pro highly for responsiveness, work quality, and professionalism.
Excellent 4.9
16 reviews
5
94%
4
6%
3
0%
2
0%
1
0%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Sharlene S.
May 6, 2024
•
Hired on Thumbtack
The Grout Doctor did quick, excellent work. Finished recaulking, regrouting, and cleaning my master shower, as well as recaulking two bathroom counters and removing a stain on one. The whole job took only 6 hours. Everything looks new. The guys were friendly and courteous. I highly recommend The Grout Doctor.
Details: Bathroom • Tub / Shower enclosure • Crumbling, stained, or missing grout • Ceramic
Tile Repair
Kathy L.
Jan 12, 2023
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Hired on Thumbtack
I am delighted with the results of Taylor’s work. Every room is perfectly clean. The tiles are re-stained their original colors and sealing so the work will last. Five stars!!!
Details: Floor • Ceramic tile • Seal grout • 500 - 1,000 sq ft
the Grout Doctor's reply
Aloha Kathy, it was a pleasure being able to service your home.
Mahalo.
Tile and Grout Cleaning
Diandra L.
Jul 31, 2020
Working with the Grout Doctor was excellent. They came into my home and did exactly what my floors, and bathrooms needed. Made everything look like new again. Not only that, but they truly did an amazing job with the quality of their work. They were respectful, and very hard working. 100% would recommend the Grout Doctor! So happy with the results!
the Grout Doctor's reply
Mahalo
Judy K.
Sep 17, 2018
•
Hired on Thumbtack
Did great work on my shower and bathtub! And answered all my questions!
Details: Bathtub or shower • Natural stone tile (granite, slate, etc.) • Seal grout • Less than 250 sq ft
Tile and Grout Cleaning
Benji D.
Aug 1, 2020
I had a very good experience with the Grout Doctor cleaning my tile & grout and color sealing the grout to make the floor look like 1 color. Highly recommend them!
the Grout Doctor's reply
Mahalo
Credentials
Background Check
Remus Baesu
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
I believe that pricing needs to be fair for the costumer and for the contractor.
Pricing is extremely important to be where it needs to be based on the amount of Labor and the expertise that is needed for the restoration or installation.
What is your typical process for working with a new customer?
After the customer submits an online request or calls me with a project request I get back to them as soon as I can, typically before end of business day.
I will be contacting the customer and have a phone or email conversation about the project.
I will come out at no charge to evaluate the project.
I will quote or estimate the restoration or installation project.
I will do the project and make sure the customer is 100% satisfied.
What education and/or training do you have that relates to your work?
I graduated from the Apprentice program in Old Stone Restoration and installation.
I've been involved in Stone Restoration and installations since 1990.
