If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
At APS, we’re a local, family-owned plumbing, heating, and A/C company committed to doing the job right the first time. With over 29 years in business and an A+ BBB rating, you can count on us for honest recommendations and reliable work.
Our licensed team of 25 professionals handles everything from water heaters and sump pumps to toilets, drains, and full heating and cooling systems. We focus on your comfort, taking the time to find the right solution for your home and budget.
We stand behind our work with quality guarantees and we’re not done until you’re satisfied. If you’re looking for a trustworthy company to handle your plumbing or HVAC needs, we’d be glad to earn your business.
Overview
Hired 49 times
Serves Des Moines, IA
Background checked
25 employees
29 years in business
Business hours
SunClosedMon7:00 am - 4:00 pm
Payment methods
This pro accepts payments via Cash, Check, Credit card, and PayPal.
Customers rated this pro highly for professionalism, work quality, and responsiveness.
Great 4.8
28 reviews
5
89%
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7%
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This pro's rating is a combination of reviews posted by customers both on and off of Thumbtack. Thumbtack cannot verify external reviews.
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Shirley d.
May 1, 2026
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Hired on Thumbtack
Chase was early which was great he took the time to show and tell me what he needed to do to fix my furance . He was so easy to talk to and he took time to clean out my centralair unit. I was very pleased with the service i received i would recommend APS service to anyone ill be using them in the future.
Thanks Shirley for your amazing review! I'm so glad Chase took excellent care of you! He always does really care about his customer service and providing value! Thanks for saying YES to APS! We look forward to assisting you in the future!
Heating System Repair or Maintenance
Dj J.
Jul 6, 2026
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Hired on Thumbtack
The gentleman they sent out was very polite, curtious and very deligent in his work. He replaced our old sink plumbing and faucets! He went above and beyond to make sure all was up and running properly!! Did a great job cleaning up after job was finished. Would hire again.
Details: A few pipes • Other plumbing installation or replacement • House
Advanced Problem Solutions's reply
Thanks DJ for the excellent review! Our team always strives for quality workmanship and excellent customer service! I love hearing that Matt took great care of your project! Thanks for saying YES to APS!
Plumbing Pipe Installation or Replacement
Chris L.
Mar 3, 2026
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Hired on Thumbtack
Showed up when expected, Technician Brandon was Great , explained everything, then did it . The whole process was quick & easy , except for paying the bill , but I always have a problem with that part 😁
Details: No, repair is not urgent • No, the building is not currently flooded • Leaking pipes • Sink • Condo or apartment
Advanced Problem Solutions's reply
Thanks Chris! We are glad to hear that we did a great job! We appreciate the opportunity to serve you!
Plumbing Pipe Repair
Jim S.
Nov 15, 2025
Rod’s level of knowledge and his level of care were extraordinary. He was able to make the changes needed to our HVAC system and also gave us great recommendations to help us with a different issue we were having. Completely trust him and his recommendations. He is a man with high level of integrity and respect. I know he runs his company the same way. Would highly recommend him and his services.
Advanced Problem Solutions's reply
Thanks so much for your thoughtful review Jim. We appreciate knowing that our service stands out! We definitely strive for integrity and quality in all that we do!
Staci R.
Mar 16, 2026
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Hired on Thumbtack
APS replied immediately to my message, that I sent on a weekend (it may have even been a Sunday). They scheduled someone right away and the next day they were here. Brandon was quick and did a great job. He was very professional and knowledgeable, and we have had zero problems with his work. I would definitely recommend!
Details: 1 toilet • Municipal water (most common) • House
Advanced Problem Solutions's reply
Thanks Staci! We appreciate the excellent review! We look forward to serving you in the future!
Toilet Repair
Credentials
Background Check
Roderick Brace
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
At Advanced Problem Solutions, quality isn’t a goal — it’s our standard.
We’re the problem solvers you can count on, dedicated to taking care of your home with honesty, integrity, and top-tier service every time.
At APS we care about our customers and know that pricing matters. We are not out there offering gimmicks just simple pricing that is reasonable. We are locally owned and operated and have an A+ rating with the BBB.
If you're looking for special pricing ask about our C.O.R.E. membership packages! Our CORE members get discounted pricing and priority service!
What is your typical process for working with a new customer?
What to Expect When You Work With Advanced Problem Solutions
At Advanced Problem Solutions, we make the process simple, transparent, and stress-free. Here’s how we take care of you from start to finish:
1. Easy Scheduling
2. Upfront & Honest Communication
3. Thorough Evaluation
Your APS technician will:
Listen to your concerns
Inspect the system or issue
Diagnose the root of the problem (not just the symptoms)
We believe in explaining things in a way you can understand.
4. Transparent Upfront Pricing
5. Quality Work, Done Right
6. Review & Peace of Mind
7. Follow-Up Support
We check in after service to ensure everything is running smoothly and you’re completely satisfied.
You're never left on your own — APS is always here when you need us.
What education and/or training do you have that relates to your work?
27 years of Education & Training at Advanced Problem Solutions
At Advanced Problem Solutions (APS), we believe skilled technicians aren’t born — they’re trained, mentored, and developed. That’s why we invest heavily in building knowledgeable, confident, high-quality HVAC and Plumbing professionals.
APS technicians are known for:
Quality work
Integrity
Professionalism
Doing the job right the first time
That reputation comes from our commitment to constant training and growth.
