FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We give honest, upfront pricing before any work begins — no hidden fees or surprise charges. Every quote is based on the specific scope of your project, and we're happy to walk through the details with you before you commit.
- What is your typical process for working with a new customer?
We start with a conversation about your vision and budget, then provide a clear estimate. Once you approve, we schedule the work and keep you updated every step of the way — from day one through the final walkthrough.
- What education and/or training do you have that relates to your work?
I'm a licensed Industrial Engineer from Bogotá, Colombia, with 12 years of construction experience in the U.S. My last two roles were supervising maintenance for multifamily properties, which gave me deep hands-on expertise managing CapEx budgets. I also hold a CPO (Certified Pool Operator) certification and have 4 years of experience as an electrical worker.