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Hired 32 times
14 years in business
Top Pro status
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Jan - Jun
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Patio Cover and Awning Services
First off the picture of the patio cover you are using for your site is not authorized and I would request you take it down. Secondly anyone thinking of using Eric Jones as a contractor please save yourself the time and money and go to someone else. He is completely unprofessional . I wont go into the details as it would be too long of a review, the quick of it is, he is unprofessional and did NOT complete the job. I am not a contractor and just a homeowner that used the wrong person for the job. Beware.May 1, 2018VerifiedJones Custom Construction's reply
well Melina unfortunately we did your job in winter time and couldn't paint it in the winter months,,, which you agreed to hold back $1600 to paint your awning ,,, you wanted us to complete the job and we were happy to do so ,, but every other day we got rain ,,, so we didn't intently leave you hanging,,, then you got discourage with us saying you were having it painted if you notice we got rain just 2 days ago ,,, I'm sorry you feel that way ,,, but to keep it honest I tried to be fair and let you keep $1600 of the contract more then enough to cover the job ,,, like I said I have responded to your request everytime ,,, but my defence we got rain everytime we tried to reach out to you ,,, I truly appoliguse weather and schedules collided,, but by know means did we abandon you ,, even called you and left a msg that we would still finish your job after you left this review ,,, like I said my apologies,,, that you felt this way ,,, you could of called me aswell ,,,as far as saving time and money we built a over build that 2 many people could of done ,,, and as far as money ,, I gave you a very fair price on that patio materials and plans were 5k and I only received $3400 in labor ,,, so I think you know in your heart after paying everyone for their part I was really fair for the amount of work we did ,,,guess is just not my week for reviews ,, we'll will try harder next time ,,, have a great day thankyou sincerely Eric
Fence and Gate Installation
Eric was very professional and prompt with communications. He was able to resolve some issues with our project. When his supplier bid the materials wrong, he paid the difference because he didn’t want to break his word to me, even after I offered to pay the difference. As far as I am concerned this is the only contractor I would bother with on this site. A man who keeps his word is worth doing business with. This is a legitimate review, written by a real customer. He built my fence, made it look great, communicated any issues with me, and again, kept his word, I honestly would have paid more to work with him, but he was my lowest bid.May 15, 2018Verified
Fence and Gate Installation
Excellent contractor. Recommend with no reservations. BJun 15, 2017Verified
Eric is a outstanding contractor when he says he has 20 yrs experience in the building trade by all means and then some ,,he was very knowledgeable in every question I had for him .. He did a full gut job on my home here in boise and his remodel work was top quality work ..I felt it was my duty to leave him this review after seeing the negative review somebody left below ...we just moved here from ca and was a little worried about spending 60k with just anyone but as soon as I met him I knew there was something special about this guy I would recommend him to anyone please feel free to email me anytime csummerlot7727@Gmail.comApr 13, 2017
Very professional, thank you! Highly recommend this Contractor.Jan 22, 2017Jones Custom Construction's reply
Thankyou that was very kind of you Type your response to this review.
- What should the customer know about your pricing (e.g., discounts, fees)?Per job basis ..
- What is your typical process for working with a new customer?We always treat our customers with respect and treat them as family ,,
- What education and/or training do you have that relates to your work?I started in construction at 17 yrs old, I'm now 41 have 20+ yrs experience.. In building anything from custom homes .. Schools .. Hospitals.. Motels ,, and remodeling