If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
When you need reliable plumbing, drain, or HVAC service, we’re the team to call. We take care of everything from drain cleaning and sewer repairs to water heaters and HVAC systems. With more than 25 years of experience, we focus on clear communication, fair pricing, and dependable results.
Overview
Current Top Pro
Hired 122 times
Serves Boise, ID
Background checked
License verified
40 employees
5 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Cash, Check, and Credit card.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2025
2024
2023
2022
2021
Credentials
License verified
HVAC Contractor
License state: ID
Background checked
Passed by Ryan Jonas on Mar 28, 2023.
Services offered
Type of heating system
Heating system problems
No problem, just need maintenance
No heat
Not enough heat
Unusual noises from inside
Building height
Single-level
Two-story
Three-story
Projects and media
Projects and media
Reviews
Customers rated this pro highly for work quality, professionalism, and value.
Exceptional 5.0
101 reviews
5
99%
4
0%
3
0%
2
0%
1
1%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Dante S.
Apr 1, 2026
•
Hired on Thumbtack
Great company. Showed up and solved the problem, saved me money and quoted me fairly on an upcoming job. 10/10, would hire again.
Details: Multiple drains have issues • Clogging • Slow draining • House
Plumbing Drain Repair
Brittany C.
Aug 19, 2026
•
Hired on Thumbtack
Mason and his team are very knowledgeable, communicative and kind. Mason came up with a great workaround to save us time and money by not having to remove our water heater to access the main water line. The guys were professional and did a great job keeping me informed with the process. I would highly recommend Upfront for any plumbing needs!
Upfront Plumbing Drains Heating and Air's reply
Thank you very much for the review Brittany, we really appreciate your time and for trusting our company for future needs also. Means a lot, looking forward to working together again!
Plumbing Pipe Repair
Austin S.
Jan 23, 2026
•
From Google
We're so happy that we with with Upfront! We had received another assessment from a Heating and Air company and they insisted we get a brand new furnace (when ours was only six years old!) Jakob instantly saw what the problem was and had our heat up and running again with a few replacement parts which will give us another several years with our current furnace. Very happy with the quality and integrity of this team
Upfront Plumbing Drains Heating and Air's reply
Thank you, Austin! We're glad to hear about your positive experience with our team and appreciate your kind words about Jakob's expertise and integrity. Your satisfaction means a lot to us!
Yan Q.
2 weeks ago
•
Hired on Thumbtack
We hired Upfront Plumbing to remove our water softener, and they did a fantastic job! Mason came out for an on-site quote the very next day and was completely transparent about the scope of work and pricing upfront.
His crew arrived on time on the scheduled day, clearly explained the work, and shared helpful tips and everything we needed to know. They finished the job in less than an hour, capped everything off properly, and left the area incredibly neat and clean.
The entire experience was seamless, from the initial quote to scheduling and completing the service. Communication was excellent, with email and text updates at every step.
Professional, efficient, and well-organized from start to finish. Highly recommend Upfront Plumbing!
Upfront Plumbing Drains Heating and Air's reply
Hello Yan, thank you so much for taking the time to write just a great review! We are so happy to hear that you had a wonderful experience with our team. We truly appreciate your feedback and support!
Water Treatment System Installation or Replacement
Douglas
Jan 23, 2026
•
From Google
They were extremely resilient on fixing my problem they were on time that's the most important thing the office people were wonderful the guy that came out that did my work was Trent he did a great job I will be hiring him again and the company my name is Doug and I'm the facilities person at summit academy.
Upfront Plumbing Drains Heating and Air's reply
Thank you, Douglas! We're glad to hear that our team, especially Trent, was able to resolve your issue efficiently. Your kind words about our office staff are much appreciated. We look forward to working with you again!
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
We offer free estimates for homeowners, so you’ll know what to expect before any work begins. We also have membership options that include service discounts and added savings throughout the year. Our goal is to keep pricing transparent, fair, and straightforward with no surprises.
What is your typical process for working with a new customer?
When you contact us, we start by scheduling a free estimate. Our team will notify you when they’re on the way and arrive on time for your appointment. We’ll assess the issue, explain what’s going on, and provide a clear written estimate. If you choose to move forward, we’ll either complete the work the same day when possible or schedule the job with our team based on the scope of work.
What education and/or training do you have that relates to your work?
Our technicians are professionally trained and bring years of hands on experience in plumbing, drain, and HVAC work. We stay up to date with ongoing training, industry standards, and best practices to ensure our customers receive safe, reliable, and high quality service. Combined with over 25 years of experience, our team is equipped to handle both routine and complex jobs with confidence.
