FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I have a standard fee based on mileage, number of documents, and whether items need to be shipped, scanned, faxed, or uploaded back to the client.
- What is your typical process for working with a new customer?
Id like to get the customers needs upfront and make sure they understand that any forms they may need will have to be provided by them.
- What education and/or training do you have that relates to your work?
25 years in the mortgage business and a love for legal issues.