Q. How did you get started doing this type of work?
A. I decided to get in the Lawn Care business due to a need form the church. I was young and could do it so I said sure. Then as time went on, I grew and grew.
It was tough getting through college but I did and graduated with an associates degree in Business Managment as well as a bachelors degree in Business Management.
I grew so fast that it didn't make sense to get out. So I bought more equipment and better equipment.
Q. What types of customers have you worked with?
A. My most common jobs are mowing and spreading mulch. The main part and largest part of my business is mowing grass.
Q. Describe a recent project you are fond of. How long did it take?
A. I did a recent landscaping job in Anna, IL. I had to remove about 30 railroad ties from around a guys house. Then I replaced them with landscape timbers. It took two guys a week to do and I am proud of the way it turned out. We also pulled weeds and spread mulch.
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Q. What advice would you give a customer looking to hire a provider in your area of work?
A. I would look into their history. What all have they done? Do they do good work? I would also look at the size of their business. If it is small then it may be small for a reason. If it is big, then they may not have time to take special care of you.
Another thing is you want to make sure you know who is doing the work. Some business have a manager that talks to the customers. Then they send someone else out to do the work. This could cause problems.
With Duck-Works Lawn Care you will get me looking at the job and I will be doing the work. This is a benefit that is often over looked.
Q. What questions should customers think through before talking to
professionals about their project?
A. The Profession of Lawn Care is not just going around and mowing yards. With what I do I take it to the next level. I will not leave the customers property until it meets their satisfaction. Customer communication is very important to me and what I do. If there is a complaint it needs to be addressed as promptly as possible.
The service is for the customer and the deserve what they are paying for. I will stop as nothing less.