FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We may not be the lowest price. Be wary of someone who throws out a quick price because they might not end up giving you what you want or may “run into problems.” Electrical work shouldn’t be based on bargain pricing. This is because you want to make sure you are getting a reputable company where you won’t have issues in the future. No one should sacrifice the safety of themselves or their loved ones based on saving a few bucks upfront. Our pricing is competitive and typically in the ballpark. If it is close, we would be more then happy to try to match or beat a quote from another contractor. If it is not close to all the others, then we need to revisit your needs because we must not be quoting apples to apples. Gerdes Electric is not in the business to just to get every job - we are in the business to make you, the homeowner, happy. Therefore, we don’t try to be the lowest - just to get the work. Please just be careful if you decide to use someone who is dramatically lower, because some companies that low ball may not do things to code or may not be be as qualified. Gerdes Electric makes sure to do it right the first time and provides quotes jobs based on industry standards and off the description the client has given.
- What is your typical process for working with a new customer?
I like to look at the job if possible and carefully review the scope of work with the home owner. I listen to their needs and offer suggestions and advice if needed. We work together to come to the best solution for their project(s). When I am there I inspect and make sure that the client is aware of all the details required to get them to their solution. I present them with the costs so they know upfront what they are looking at. With any job there is a chance of unforseen issues, but we try to avoid as much as we can on the initial inspection. However, you never know what you may run into behind the walls so if we run into a unexpected surprise we will work with you to find the most effective solution. We will advise you on any costs for the additional job extras at this point. For example I went to a job to replace a light that “burnt out.” It appeared like it was going to be a standard job, unfortunately behind the wall a rat had eaten the wires and we had to rewire the job.
- What education and/or training do you have that relates to your work?
Qualified electrician for 22years. Licensed and insured.