FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and based on the scope, materials, and labor required for each project. We provide detailed upfront estimates with no hidden fees. Discounts may be available for larger projects, repeat clients, or bundled services. Any changes to the scope are discussed and approved before additional costs are applied.
- What is your typical process for working with a new customer?
We start by reviewing the customer’s request and discussing project details. Next, we schedule an on-site visit or review plans to evaluate the scope of work. After that, we provide a clear written estimate and timeline. Once approved, we schedule the work, complete the project professionally, and ensure the customer is satisfied with the final result.
- What education and/or training do you have that relates to your work?
Our team has hands-on professional experience in flooring installation and remodeling, supported by industry training, on-the-job expertise, and adherence to current building standards. We continuously improve our skills by working with modern materials, tools, and installation methods to deliver high-quality results.