FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer 15% off to our first time customers as a thanks for choosing us. We are very confident that after one experience with AB Heating and Cooling, our customers and us will develop a long relationship for years to come as their HVAC provider. We are always looking to gain a customer for life, and you do that by making them happy and providing the most outstanding customer service and experience.
- What is your typical process for working with a new customer?
As soon as we receive a call for service or maintenance we begin by getting the client into our schedule at a convenient time for us both. From there it’s about getting them exactly what they need whether it’s heating cooling or any type of project they need, and to walk them through the process and educate them on their systems and steps they can take to maintain them.
- What education and/or training do you have that relates to your work?
I have 10 years of field experience and got my EPA cert and schooling at Chicago professional center.