FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Most jobs are quoted though some customers have a punch list of handyman items that can be handled on a time-and-material basis.
- What is your typical process for working with a new customer?
As with any customer, listening to the scope of the project and what is to be accomplished is the key. I like to discuss all the details of the work up front before beginning so there are no surprises for the customer or myself.
- What education and/or training do you have that relates to your work?
Years and years of on-the-job experience as well as consistently reading trade publications and working with trade veterans and mentors has provided my education.