MLG Handyman & Home Remodeling, Inc.
About this pro
I highly recommend MLG! They did a few different jobs for us including painting the trim of our entire house and installing a new patio door. We will be using them as well for additional work at our home in the near future.Oct 14, 2015VerifiedMauricio L.'s reply
Thank you for taking the time to share your experience with our company. We strive to meet the needs of our customers as best as we can. I am very happy that your expectations were met!
Mauricio and his crew did a phenomenal job painting my house and installing the backsplash in my kitchen. I highly recommend their services. They do a great job and are very affordable.May 9, 2015VerifiedMauricio L.'s reply
Thank you for the feedback Angie! It was our pleasure working with you. We aim for greatness without breaking our customers' budget!
Mauricio did a good job installing rubber tiles in our garage and slate on the front porch, but left the front door repainting unfinished. No calls, never came back to complete the job. After waiting a month or so, I got him on the phone and he said that he'd lost our number but would come by to complete the work. Never showed up after that either - the front door still needs a second coat of paint. Average to good work, but unfortunately not reliable.Mar 14, 2015VerifiedMauricio L.'s reply
Thank you for taking the time to post a review Mrunmayee! We try our best to meet the needs of 100% of our customers, and my apologies that we fell short meeting your needs. Please know that I did call again, and your husband responded and said he would call me back. I will call you again to see what it would take to turn your frown upside down. My work is guaranteed!
Affordable prices but quality of work is not very goodFeb 1, 2015VerifiedMauricio L.'s reply
Thank you for taking the time to post a review Olga! I am sorry to hear that you were not pleased with our services. We definitely work to satisfy our customers, and in order for that to happen, we need to know when a customer is not satisfied. I truly wish that you would have communicated this to me while we were still working on your home, so that we could have worked to meet your expectations. It is not my ideal scenario to take over someone's DIY project. Perhaps if we would have started the work from scratch, we would have been able to meet your expectations. Regardless, our work is guaranteed, so let me know if you would like us to do anything additional.
Mauricio was very professional and did a great job finishing and installing my front door. I highly recommend him. Terry PawlowskiNov 12, 2014VerifiedMauricio L.'s reply
Thanks for the great feedback Terry.You selected a beautiful door and it was my pleasure working on it.
Photos and Videos
- What should the customer know about your pricing (e.g., discounts, fees)?We do have a standard pricing system for all of the work we do. Handyman services are $80 for the first hour and $40 each additional hour. Painting services are typically $1.25 to 1.50 per square feet of room to be painted; however, we run ongoing painting promotions that our competitors cannot match, therefore, painting is typically half or a fourth of the price most painting companies quote. We are able to do this for our customers because we have developed a very efficient system for painting that allows us to save money and pass those savings down to our customers.
- What is your typical process for working with a new customer?Customers contact us via phone or email, and we are able to provide them with a free estimate any way they prefer: in person, by phone, or through email. Most of our customers choose phone/email estimates because they are faster, and we do guarantee the price that we quote. We are able to do this by asking just the right questions and doing some research on our end. After that, we simply work with the customer to schedule them on a day that works for them and we show up to perform the work. That simple!
- What advice would you give a customer looking to hire a provider in your area of work?There's a saying in Spanish, "Lo barato sale caro" (you get what you pay for). So beware of the ones that are too eager to charge low prices. Shop around and do your research online. If the average cost to get work done is $500, and you find someone willing to do it for $100... BEWARE!