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Floor Coverings Int'l of Chicago North Side

Contact for price
Scheduling
Current carpeting
Sorry this pro can’t do your job, but we know other pros who can. Check them out
About
At Floor Coverings International, we provide the very best flooring experience, tailored to fit your unique needs. We bring the showroom to you with our convenient in-home shopping experience. A design expert will arrive at your door, equipped with a mobile showroom packed with over 3,000 flooring samples. Whether you're remodeling a room or planning a full renovation, we make selecting the perfect floor effortless and enjoyable, right from the comfort of your home. Let us help you transform your space with top-quality flooring, industry leading warranties and personalized service that’s second to none.
Overview

Hired 7 times

Background checked

4 employees

5 years in business

Business hours

SunClosedMon8:00 am - 5:00 pm

Payment methods

This pro accepts payments via Cash, Check, Credit card, and Zelle.

Social media

Facebook, Instagram

Services offered
Current carpeting

Berber

Plush

Other

Special features of current flooring

Irregular shape

Stairs

Radiant floor heating

Floor fixtures

Furniture to be moved

Yes

Projects and media
Projects and media
Reviews

Customers rated this pro highly for professionalism, value, and responsiveness.

Exceptional 5.0

66 reviews

5

98%

4

2%

3

0%

2

0%

1

0%

Read reviews that mention:

pro avatar
Alexa L.

Dec 20, 2025

•

Hired on Thumbtack

FCI had plenty of flooring options when they came for the quote, and we're able to answer all my questions. They were able to install the flooring in a morning without issue.

Details: Luxury vinyl flooring • 100 - 250 sq ft • Vinyl or linoleum • I'm flexible • Home

Floor Installation or Replacement
pro avatar
Past Customer

Sep 3, 2025

•

From Google

Very grateful to Brian and his expertise. Brian is very personable and easy to work with. He was able to provide a variety of samples that showcased many wonderful solutions to replacing old shag carpeting. His suggestions were very helpful and practical. I can't say enough about the customer service. It was a unique project, but Brian was willing to accommodate the particular needs of this project. I recommend Floor Coverings International to anyone!
Floor Coverings Int'l of Chicago North Side's reply
Really appreciate this thoughtful review, Father Hank. Thank you! I’m glad the sample options helped bring clarity to the process, and I’m grateful you gave me the opportunity to work with you on it. It’s always rewarding to help someone find flooring that fits both the space and the need. Thanks again for the trust and for recommending Floor Coverings International. Brian Pokorny, Owner, Floor Coverings International of Chicago North Side, IL
pro avatar
Past Customer

Aug 6, 2025

•

From Google

I recently worked with Floor Coverings International to install new carpet flooring in my bedrooms as well as to refinish the hardwood floors in the other rooms. The installation process was seamless, and the finished product looks amazing. Also, the hardwood floors look like brand new. What's equally great is the team was professional, efficient, and knowledgeable from start to end. Highly recommend this company for anyone looking to upgrade or restore their floors!
Floor Coverings Int'l of Chicago North Side's reply
Mike, it was great working with you! We’re so glad to hear you’re loving the new carpet and refreshed hardwood floors. The place really came together beautifully. Thanks for trusting Floor Coverings International with your flooring project and for sharing your wonderful endorsement! Brian Pokorny, Owner, Floor Coverings International of Chicago North Side, IL
pro avatar
Past Customer

Jul 31, 2025

•

From Google

Brian and his team were fantastic to work with! They had plenty of options to choose from and were able to make an awkwardly sized/shaped space work perfectly with some carpeting. They were super efficient. Highly recommend for any flooring needs!
Floor Coverings Int'l of Chicago North Side's reply
Thank you, Kristen! We're so glad that we could find the right flooring solution for your space, and I can't wait to celebrate your kind words with the rest of the team. We appreciate you taking the time to share your feedback! Brian Pokorny, Owner, Floor Coverings International of Chicago North Side, IL
pro avatar
Past Customer

Aug 30, 2025

•

From Google

Update: I changed my rating from two to four stars primarily due to the owner's (Brian Pokorny) personal involvement and commitment to make things right, and his flexibility in making our schedules work. Yesterday his crew and manager arrived and installed a brand new carpet for one of the bedrooms with a noticeable seam. The installers were true professionals. If you purchase carpeting for installation from this company, I encourage you to loop him in early on and keep him apprised of your work.Contracted with this company to recarpet two bedrooms in a newly purchased condo after being repeatedly contacted by Mr. Pokorny, (who evidently actively follows Angi to see who is looking for services.) The sales rep was extremely helpful and assured me the carpet would be available for the proposed Jul 28 (Monday) install. I called on Jul 25 to confirm after not hearing from them. Was told the carpet was "in the city but not in the warehouse." We agreed on a Jul 31 install after assurances that everything would be good to go. Workers were to arrive between 8:30 and 10.At 9:30 I received a call that "the truck had broken down." At 11:00, two workers showed up with the carpet but not all the tools needed to professionally install carpet. They joked about my job being dropped from the schedule. They asked me to go buy them lunch (which I did) and finished about 3:30. I've attached pictures of a noticeable seam in one of the bedrooms.On August 21st, they sent out another installer to fix the seam. He arrived at 8:30 and "had to go" about 11:30. The seam actually was worse when he was finished. Before he left though, he asked for my phone number "in case I ever just wanted to talk sometime." The supervisor (?) came in a bit later, looked at the work, and simply said, "we will do whatever it takes to make this right." That was over a week ago, and I've heard nothing since.Initially, Mr. Pokerny expressed what I believed to be genuine concern for the lack of basic customer service I received and the "misleading" information. He took about 5% off my bill.I honestly don't know how this company continues to exist and I'm curious about only 5-star Google reviews. (I relied on these reviews when I chose the company.) Maybe I don't warrant the same level of customer service others have apparently received because I am a female senior citizen. I sincerely hope this isn't the case.
Floor Coverings Int'l of Chicago North Side's reply
Judith, thank you for taking the time to share your experience. We are truly sorry to hear that the process did not meet your expectations, and we take your feedback seriously. While we’re glad you found the initial design consultation helpful, we fully acknowledge that there may have been frustrating delays and communication gaps—especially around the original installation date and day-of logistics. That’s not the experience we strive for, and we sincerely apologize. I do want to reiterate for you and anyone reading this that we stand behind our work 100%. All of our installations are guaranteed, and we are always willing to return to resolve any concerns. Our goal is never to leave a customer dissatisfied. We also want to clarify a few details from your review. You mentioned that you purchased lunch for our crew; as you noted on the phone, this was your own decision at the time. That said, your comment suggests you may regret it, so we would be happy to reimburse you. Regarding your concern with the crew’s conduct, I will personally speak with our crew chiefs to ensure that all interactions are professional and respectful at every stage of service. Judith, we appreciate your business and the chance to make things right. I’m sorry if our efforts fell short of your expectations, but I remain committed to addressing your concerns and upholding the high standards that most of our customers know us for. Sincerely, Brian Pokorny Owner, Floor Coverings International – Chicago North Side
Credentials
Background Check

Brian Pokorny

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    We typically aren't the cheapest option because we only carry high quality materials with warranties to help your floors last longer. We also strive to give you an amazing customer experience at such high levels we only employ the best installers and design team. We do have financing options available and with over 3000 samples available, we can work within your budget.

  • What is your typical process for working with a new customer?

    We offer the in-home shopping experience. One of our design associates will show up at your home with a van containing over 3000 samples. You will see larger samples in your own home with your own color schemes and lighting. Our experts will help you pick the perfect products for your long term happiness. Our goal is your long term happiness in your flooring!

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