Craftline

Hello Taylor, Thank you for taking the time to share your feedback. I’d like to clarify a few points regarding your review. First, I’m not sure why photos taken during the middle of the installation were included, as the project was not yet finished at that stage. We completed everything exactly as it was shown and discussed in your original kitchen plan. We mentioned that the job would take one day, and it did — I didn’t specify an exact finishing hour, as timing often depends on on-site conditions and adjustments. All cabinets were installed according to the alignment of your walls. If the walls themselves were uneven, unfortunately that’s beyond our control. The cabinet legs were positioned correctly — the main weight of the cabinets is supported by the wall-mounted rail, and the legs were used only to level the base cabinets. Regarding the space between the countertop and the dishwasher, that issue was related to the design and appliance dimensions you provided. The dishwasher model you selected was smaller than the standard size, which caused the gap — it was not due to our installation. Finally, if there were any details that concerned you after the job was completed, you could have contacted us directly. We would have gladly come back to address and correct any issues without hesitation. We always strive to deliver quality work and ensure client satisfaction, and we take your comments seriously.