Serge Electric & Repair

FAQs

• What should the customer know about your pricing (e.g., discounts, fees)?

  My pricing is based on the scope and complexity of the project, not just time spent. I focus on delivering safe, high-quality work that meets code requirements and lasts long-term. For smaller jobs, I may have a minimum service charge. Larger projects are priced based on materials, labor, and overall scope. I always aim to provide clear, upfront estimates so there are no surprises. I believe in fair and transparent pricing. While I may offer discounts for larger bundled projects, I do not compromise on quality or safety to compete on price alone.

• What is your typical process for working with a new customer?

  My process starts with understanding the customer’s needs. I ask a few questions, review photos if available, and clarify the scope of work to make sure we’re aligned. Once I understand the project, I provide a clear estimate outlining the work, materials (if needed), and timeline. If everything looks good, we schedule a convenient time for the job. On the day of service, I arrive prepared, complete the work efficiently and cleanly, and test everything to ensure it functions properly and safely. Before leaving, I walk the customer through the completed work and answer any final questions. Clear communication, transparency, and clean workmanship are key parts of my process.

• What education and/or training do you have that relates to your work?

  I have years of hands-on experience in electrical and residential improvement projects, working on real job sites and continuously refining my skills. My training comes from practical field work, ongoing study of electrical codes, and staying current with safety standards and best practices. I regularly work with dedicated circuits, panel organization, GFCI/AFCI protection, lighting systems, troubleshooting, and general residential upgrades. I also stay informed about local code requirements to ensure all work is performed safely and correctly. In this field, real-world experience and attention to detail are just as important as formal education — and I take both safety and quality very seriously.