- What should the customer know about your pricing (e.g., discounts, fees)?
Because projects are unique to each individual client, I will create an individualized price based on the package of services you need. Free project consultations are available.
- What is your typical process for working with a new customer?
I work for my clients and that goes well beyond design. Before doing anything, I listen to you. The happiest client is the one who is able to work with us in the way that's most accommodating for them. That begins with open ears and easy communication. I love hearing about my clients' businesses and most times I like to see whether we are a good fit to working with one another. The most important thing to me about any project is understanding my clients' needs and executing on those. The typical process starts with a free 15-minute project consultation. During this call we will discuss your project, answer your questions, and present our service options. We only require a 50% non-refundable deposit to start a project. When working on these projects, I work with my client through the process, so that he/she can be aware of how things are going prior to receiving the finished product. This provides me with an understanding that I am on the right direction and for me to gather feedback through the process.
- What education and/or training do you have that relates to your work?