Monica's Cleaning Consulting, Inc. (Licensed & ...

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Introduction: Monica Melone - the original "Cleaning Consultant" is passionate about clean! Having owned impeccable restaurants in her home country of Colombia and servicing many retail, commercial, residential and apartment complex clients, she knows what customers need and how to train a crew to make sure they deliver. We are a licensed and Insured Illinois Corporation. Cleaning provides immediate gratification for both cleaning agency and customer. Both sides of the equation get what they need to have a positive work / life balance. And, over time our customers become friends - We have customers over for dinner or go out places together - How many people have relationships like that with "the help?!"

Overview

Hired 9 times

10 employees

24 years in business

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Reviews

4.3

4 reviews

5

50%

4

25%

3

25%

2

0%

1

0%

Scott W.

Nov 12, 2014

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Hired on Thumbtack

Commercial Cleaning

Lucyna C.

Aug 9, 2016

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Hired on Thumbtack

House Cleaning (One Time)

Tina M.

Oct 20, 2014

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Hired on Thumbtack

Fantastic! We needed our house to be deep cleaned to prepare for renting or showing. Monica and her team spent about 10 hours in the house. My husband and I were extremely happy with the professionalism and the quality of the work. The house looks better than the day we moved in, and it was a new construction! Monica is a perfectionist and asked to come back to take care of a couple of things she could not get to. We will certainly call Cleaning Consulting again and recommend to anyone looking for a cleaner. Thank you!!

Monica's Cleaning Consulting, Inc. (Licensed & ...'s reply

Thank you for your kind words Tina. We were glad we could help make your house look like new. If your friends use Thumbtack, Great! Our Web Site: www.cleaningconsulting.com Follow us on FB: www.facebook.com/cleaningconsultingservices

House Cleaning (One Time)

Ruth B.

Oct 4, 2016

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Hired on Thumbtack

Monica is a very professional cleaning consultant and the services she provides are probably very good. However, I could not afford the $1,000 she required to have the whole house deep cleaned from ceiling to floors before providing bi-weekly cleaning for $170.

Monica's Cleaning Consulting, Inc. (Licensed & ...'s reply

Hi Ruth. Thank you for your feedback even though we were unable to clean your house. Many times the homes we visit have deep cleaning needs that go beyond what customers are able to afford. In addition, there are maintenance variables that impact what our weekly or bi-weekly costs will be. We are glad to help you in the future as needed.

Deep or Spring Cleaning

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We charge a custom fee for our services that typically begin with one deep cleaning that helps make ongoing work and pricing worthwhile.
What is your typical process for working with a new customer?
When working with new customers, we visit the property needing cleaning and provide an upfront estimate for a deep clean and/or ongoing cleaning services. Many services will quote a price before a walk-through: From our experience customers will either not get the service desired if the job is larger than the estimate, or an up-charge will be assessed by these cleaning services when arriving to perform the work.
What education and/or training do you have that relates to your work?
More than 15 years of cleaning and business ownership experience.