Brian and Sons, Inc.
About this pro
Brian and Sons were quick and very professional.May 22, 2018Verified
They had a helpful technician out within 24 hours and the repair was completed within an hour's time. Paul the technician was courteous, clean and efficient. Tests were done thoroughly and I was provided with a list of great recommendations for future care and preventative maintenance. A follow up call was made to me, to ensure I was satisfied and to address any additional concerns that may be present. If the opportunity arises, I would not hesitate to use them again.Dec 30, 2017VerifiedDebbie P.'s reply
Thank you for your wonderful review.
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- What should the customer know about your pricing (e.g., discounts, fees)?We offer free estimates. When you download the "Brian and Sons" app on your mobile device you will receive a coupon for one clean and check for only $89.99. We also offer a yearly Preventative Maintenance plan starting at $225.00, as well as other savings thru our Brian and Sons website.
- What is your typical process for working with a new customer?We like to call our customers to set up an appointment (Usually a 2-hour window frame). Once the work date is scheduled we call before we come to your house. We are also able to send a picture of the scheduled technician to you upon request.
- What education and/or training do you have that relates to your work?Management and technicians are constantly taking classes to stay up to date on anything and everything new.