Brian and Sons, Inc.

4.9
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(14)
4.9
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14 reviews
5
86%
4
14%
3
0%
2
0%
1
0%
Customers rated this pro highly for value, responsiveness, and punctuality.
  • Austin E.

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    They had a helpful technician out within 24 hours and the repair was completed within an hour's time. Paul the technician was courteous, clean and efficient. Tests were done thoroughly and I was provided with a list of great recommendations for future care and preventative maintenance. A follow up call was made to me, to ensure I was satisfied and to address any additional concerns that may be present. If the opportunity arises, I would not hesitate to use them again.

    Dec 30, 2017Verified
    Debbie P.'s reply

    Thank you for your wonderful review.

  • Tom M.

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    Zack is a total pro. I am a new customer of Brian and sons.

    Nov 9, 2017Verified

About this pro

We are a family owned and operated business. By being family owned, our hearts and souls go into our work and we stand behind our work. Working with people to provide comfort and the satisfaction of knowing the job is done right.

Years in business

19

Times hired on Thumbtack

23

Number of employees

13
Show more

Photos and Videos

36 photos

    Q & A

    • What should the customer know about your pricing (e.g., discounts, fees)?
      We offer free estimates. When you download the "Brian and Sons" app on your mobile device you will receive a coupon for one clean and check for only $89.99. We also offer a Pre-maintainence plan for only $199.90 thru October 1st.
    • What is your typical process for working with a new customer?
      We like to call our customers to set up an appointment (Ususally a 2-hour window frame). Once the work date is scheduled we call before we come to your house. We also send a pic of the tech coming to service your equipment
    • What education and/or training do you have that relates to your work?
      We are constantly taking classes to stay up to date on any and everything new.
    Coverage Area for Brian and Sons, Inc. is about 35+ miles of Montgomery, IL.