- What should the customer know about your pricing (e.g., discounts, fees)?
Customers need to keep in mind that prices vary based on the location and duration of the job.
- What is your typical process for working with a new customer?
Unless it is a very simple job, I ask the customer to allow me to visit the location of the job. By doing so, I can get a good look at what needs to be done, and therefore give a more accurate quote. This also allows the customer to ask any questions or voice any concerns that may arise.
- What education and/or training do you have that relates to your work?
I grew up working for my family doing anything from farm work to residential excavation and general contracting.