I contacted Tom and he came out the next day on a Friday night to look at our job, which was retiling 2 bathroom floors, painting a vanity, doing a bunch of miscellaneous touch up painting, and some other miscellaneous bathroom work. He (and his 2 workers) started the job three days later and completed in 4 days, one day quicker than predicted. He was extremely responsive in responding to calls and texts, and helped us plan the project and gave good advice to us in the planning. The cost was reasonable. They cleaned up each day reasonably well. I would use him again.