FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We have evolved into three systems: 1. Self Service - For clients with the most minimal budgets like schools, home parties, and smaller weddings. 2. Full Service - For clients with moderate to strong budgets looking to create a fun experience, usually most weddings, basic internal corporate events, mitzvahs, sweet 16's, Quinceneara's and the like. 3. Premium Service - When clients with established budgets are looking to "create" an experience. "How people feel and what they see and think" are what the priorities for these clients. Corporate external marketing events, grand openings, premium social functions like large weddings, galas, fundraisers, and the like. These events are about creating the "the absolute best experience" and look and feel of the event is super important.
- What is your typical process for working with a new customer?
After having completed thousands of events in the past few years, this is the process we have found that works best: 1. Determine date, time and location of event to confirm availability. 2. Determine number of event guests, event type (birthday party, social event, community, corporate promotional, etc) and event theme if any. 3. Determine initial needs/wants request, review and recommend service suggestions if any. 4. Provide quote and prospective designs in writing to prospective client. 5. Client reviews quote and designs and discusses any questions or concerns. 6. Client and our company agree to services and event designs offered and pricing. 7. Client provides event location, loading, parking, and set up instructions to our company for event specialist(s). 8. Event specialist(s) arrives about 1.5 hours before the event starts to introduce themselves and set up their event area. 9. Event specialist(s) works with client and guests to manage guest lines and design selection offerings for the event. 10. Event specialist(s) spends about 30-60 minutes breaking down and cleaning the event station.
- How did you get started doing this type of work?
The founder of our company worked for a leading photo booth manufacturing company and event entertainment company that specialized in photo booth rentals. His next move to a photo booth only event production company located in six markets across the US, he oversaw the management of the entire Chicagoland area managing multiple simultaneous photo booth events and the daily operational client coordination, employee and operational day to day activities including photo booth hardware and software maintenance and management. feeling that he could do better, he recruited to very good friends of his to start the company and the rest they say is history fill with countless hours fo hard work, business engineering, event management and the scientific and emotional extraction of soul put into making this company great. The idea was never to create "some business" but to make a GREAT COMPANY that just the right thing for it's clients, it's employees by doing honorable business and have a corporate philosophy of serving our client and the event guests with respect and sincerity. It may sound fluffy from the outside but on the inside of the business, this is how we operate. This is who people business with and we're proud to say, that this is its truth.