FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We have fixed prices depending on the type of synthetic grass selected, the size of the project and the actual application. A lawn has different requirements than a dog run or a putting green. That means that every job has a different price.
- What is your typical process for working with a new customer?
The first step is to meet the client and survey the job site or receive a landscape design. We help them to select the best synthetic grass and base material to install under their grass for their specific application. The next step is to use that information to create a firm price quote for the project. At that point we work to facilitate the customer's desire by providing installation, financing or DIY support to make their vision come true. Once the job is completed we check back to ensure that the customer is happy and that their grass is beautiful and performing as promised.
- What education and/or training do you have that relates to your work?
We're certified installers for the brands that we carry. We also have extensive experience delighting home owners with the improvement projects we've completed.