Introduction: I am a content and communications professional with 10 years experience developing materials for startups to Fortune 500. I have extensive experience in creating, organizing and streamlining content---I'm also fast.
Marketing and Communications
Communications Kits - copy blocks, messaging, elevator pitches, audience maps, templates, banners, icons, release schedules, style guides
Messaging Packages � internal and external audiences, exec comms, message maps
Editorial Writing - cover stories, articles, press releases, newsletters, ghost writing
Plans - project, program, communications, change management, social media
Technical Writing
Help Content - contextual, in-app, pop-ups, error messages, customer service auto responses (KANA), FAQs
Training Materials - manuals, reference materials, tutorials, VoDs, flow charts, instructions, templates
Business Case - case studies, white papers, surveys, process flows
Web - redesigns, information architecture analysis, style guidelines