Naper Lawn Works Inc.

Plainfield, IL

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About this pro

How does your service stand out?

I care about my work and how long it lasts. Landscaping or patios should be a one time expense, if you are having to redo it every few years then it was not done right. We make Irrigation Maintenance simple. Its all about customer service.

What do you enjoy about the work you do?

The happiness a great finish product gives to my customers.

Location

Plainfield, IL 60544

Background check

Complete

Years in business

37

Number of employees

12

Times hired on Thumbtack

33

Reviews

15 Reviews
  • Karen C. May 21, 2017
    Multi Service Lawn Care
    Verified Review
    Easy to work with. Accessible, communicates well. Very good quality work.
  • Brian R. Feb 14, 2017
    Sprinkler and Irrigation System Repair and Maintenance
    Verified Review
    Great customer service!
    Mark is a top notch professional. He listened to my concerns and is extremely knowledgeable. It's refreshing to have the opportunity to do business with a reputable business that truly cares about their customers.
  • Ritesh S. Jan 2, 2017
    Outdoor Landscaping and Design
    Verified Review
    Hgtgyc
  • Tricia H. Dec 25, 2016
    Snow Plowing
    Verified Review
    Snow Removal
    Clearing snow for my parents... arranged a contract for the season from out of town. Great communication and my parents are happy.
  • Lou S. Dec 19, 2016
    Snow Plowing
    Verified Review
    Prompt, professional, great work.
    They contacted me immediately after I requested quotes and showed up at the time stated. They did an excellent job.
  • Daniel M. Dec 6, 2016
    Sprinkler and Irrigation System Repair and Maintenance
    Verified Review
    Problem solved
    Appreciate the quick response and flexibility to perform the needed maintenance. Knowledgeable and efficient. Thanks again Mark
  • Nathan K. Dec 2, 2016
    Sprinkler and Irrigation System Repair and Maintenance
    Verified Review
    Did a great job
    Did a great job - very informative about what he did and pleasant to work with.
  • Diana L. Sep 14, 2016
    Outdoor Landscaping and Design
    Verified Review
    You could trust Mark
    Mark is a very nice guy to work with. He spent time to discuss with us for our project—built a patio and plant trees for our new home starting from scratch. He understood what we need and made an authentic and professional proposal in 1 week. Though the project has been prolonged for some time because of the weather and busy schedule of his team, the work has been completed beautifully in July! I know Mark has got long-term customers because they trust him, I will also hire him next time for second or third stage of yard and garden building.
  • James B. Jan 6, 2016
    Sprinkler and Irrigation System Repair and Maintenance
    Verified Review
  • LaSalle S. Dec 15, 2015
    Sprinkler and Irrigation System Repair and Maintenance
    Verified Review
    Great job, friendly service and quick. I have already planned some projects next spring with them.
  • Lemuel B. Dec 3, 2015
    Outdoor Landscaping and Design
    Verified Review
  • Jordan S. Dec 1, 2015
    Sprinkler and Irrigation System Repair and Maintenance
    Verified Review
    Mark S. Apr 18, 2016

    Thank You

  • Jim K. Nov 10, 2015
    Sprinkler and Irrigation System Repair and Maintenance
    Verified Review
    Mark S. Nov 30, 2015

    Thank you

  • Mei H. Jul 20, 2015
    Very pleased to work with Mark for our landscape and patio works. they are very professional, and always have a quick respond for customer's call.
  • Valerie S. Jul 16, 2015
    Mark is a pleasure to work with and very professional. We built a new home and he created a design which was exactly what we were envisioning. He and his crew are true craftsmen. They installed a stunning patio with outdoor kitchen, a pavilion, seat walls and pillars. He also installed all the planting beds around our house and chose the perfect plants to enhance our home. His irrigation/sprinkler system installation works perfectly and he maintains it annually. Mark is always very responsive to our calls and we have found him a delight to work with. Would highly recommend Naper Lawn Works for anyone's landscape needs.

Q&A

What is your typical process for working with a new customer?
First meet. Bid or design. Follow up call. Contract. Finish in two weeks.
What education and/or training do you have that relates to your work?
35 years of quality work that's a education you can't get from school.
Do you have a standard pricing system for your service? If so, please share the details here.
I itemize everything so you can budget yourself.
How did you get started doing this type of work?
My dad built houses and I started landscaping them at 13 Y O. Then opened Naper Lawn Works Inc in 1980.
What types of customers have you worked with?
All kinds of great people. You can work for anyone if you do things right and don't let someones budget influence your quality of work. If I can't do it right I can't do it.
Describe a recent project you are fond of. How long did it take?
Outdoor kitchen with gas fire pit.
What advice would you give a customer looking to hire a provider in your area of work?
Check there reviews, then hire someone you can trust. Also make them itemize there bid, per item.
What questions should customers think through before talking to professionals about their project?
What do they want done and what is most important. What is your budget.