FAQs
- What education and/or training do you have that relates to your work?
I completed my Master’s in Computer Science from the University of Illinois at Springfield with a specific focus on usability and testing.
- How did you get started doing this type of work?
I have been working with the internet since the 90s, when I helped to create St. John's first intranet. From there, I worked in the Web Services Division of a local private IT firm for 7 years, 5 years at the manager of the division. O3 Internet was created in July of 2007 and has been providing quality websites, social media marketing, email marketing and search engine optimization full-time since then. Carol Kneedler is the owner and principal consultant, an additional website developer. Specific functionality may be outsourced, but this does not happen frequently.
- What types of customers have you worked with?
Business owners and non-profit organizations don’t always know how to create an effective website or don’t have time to do it as well as they would like. I help them by using their input to create websites that are appealing to site visitors and focused on website goals. I like to get to know my clients so I can anticipate and meet their needs quickly. That way they can focus on their goals, making them more productive and successful.