FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
All Sessions are typically 30 minutes and include: Checking on the food and water levels for the pet and refilling* if necessary, Walking and/or Playing with the pet.
- What is your typical process for working with a new customer?
We start off with a free intro consultation to meet you, your pet and for your pet to become familiar with their Concierge. Trust between not only the pet owner but with the pet is a top priority for Pet Concierge Indy!
- What types of customers have you worked with?
We have worked with all kinds of pet owners, but we typically cater to dog and cat owners.