Southwood Plumbing LLC

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Heater problems

Heater services needed

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Responds in about 14 min

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Why this pro?

This pro has been in business for 10 years and works on plumbing pipe, sink, and faucet installs and repairs. Customers say they're communicative, respond quickly, and leave the work area neat.

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About

At Southwood Plumbing quality work, honesty, and customer service is our number 1 goal. licensed, and insured for your protection, and all of our work is guaranteed! you won't go wrong choosing Southwood Plumbing!

Overview

Current Top Pro

Hired 385 times

Serves Indianapolis, IN

Background checked

1 employee

10 years in business

Business hours

SunClosedMon8:00 am - 5:00 pm

Payment methods

This pro accepts payments via Cash, Check, Credit card, Square cash app, Venmo, and Zelle.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2024

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2018

Services offered

Heater services needed

Heater problems

Maintenance needed

No hot water

Water isn't hot enough

Hot water turns off during use

Type of water heater

Gas tank

Electric tank

Gas tankless

Electric tankless

Projects and media

Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Excellent 4.9

268 reviews

5

95%

4

4%

3

1%

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Read reviews that mention:

John B.

Sep 19, 2025

•

Hired on Thumbtack

Dustin is amazing. He replied to my initial contact in less than half hour. Then as I bombarded him with questions, he answered every one right up to my last ones after 9pm! He gave me honest opinions and advice based on his ample experience. He was confident and honest enough to give his true thoughts even when it was opposite to an idea I had. But he was also willing to do the best he could if I decided to go with my idea. Trust me, just take all his advice in the first place! I sent pictures of my plumbing issues (a bath tub pipe leak) that Dustin prepared me for the fact it may require replacing some of the pipes and faucet hardware. When Dustin got here and was able to see my issue in person, his ethics showed when he said he would be able to repair my hardware rather than replace it which would save me probably half or more. When I asked him about another potential issue that could arrive, he explained how he could fix that, but did not push me to get more work done. Dustin was very efficient and professional. And I didn’t get quotes from others, but from my experience, his prices are better than others you will see and he gives a warranty on his work. I will be using Dustin for all my plumbing needs! Thanks Dustin!

Details: No, repair is not urgent • No, the building is not currently flooded • Leaking pipes • Shower or bathtub • House

Plumbing Pipe Repair

Ebony A.

May 4, 2025

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Hired on Thumbtack

We had a water heater put in and a shower repaired. My family just wants to say thank you for all your hard work and effort that this company put in to get the job done we got way more than we expected .

Details: No, repair is not urgent • No, the building is not currently flooded • Other pipe issue • Shower or bathtub • House

Plumbing Pipe Repair

Angie A.

Apr 18, 2025

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Hired on Thumbtack

Details: Repair • Leaks • Gas tank • Other room • House

Water Heater Repair or Maintenance

Tya C.

Apr 11, 2025

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Hired on Thumbtack

Dustin was very professional and did quality work. Very impressed by the skill and speed with which the repair was done. I appreciated him patiently answering my questions and his recommendations for other repairs/upgrades that are on my to-do list. Will definitely use again for all future projects.

Details: 2 sinks • One handle controls both hot and cold water • 2 faucets • Less than a week ago

Sink or Faucet Repair

Majed J.

Feb 2, 2025

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Hired on Thumbtack

Changed Gas Value on Water Heater Removed old Water Softener Installed New Water Softener Excellent work, patient, experienced, knowledgeable and friendly. A true professional. I’ve had 9 plumbers from various companies come out over the last 13 years. He is the best of them all hands down.

Details: Repair • No hot water • Water isn't hot enough • Gas tank • Basement • House

Water Heater Repair or Maintenance

Credentials

Background Check

Dustin Southwood

Southwood Plumbing LLC

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