FAQs
- What is your typical process for working with a new customer?
Typical Process for New Clients 1. Initial Consultation: We start by discussing your needs, either over the phone or through a site visit. This helps us understand the scope of work and provide an accurate estimate. 2. Custom Quote: Based on your requirements, we will provide a detailed estimate outlining the services, materials, and any associated costs. 3. Deposit: A deposit is required to start your project and may include cost of materials. 4. Project Scheduling: Once the deposit is received, we will schedule a date to start the work, ensuring it aligns with your timeline. 5. Execution of Work: Our team will complete the work professionally, adhering to safety regulations and high-quality standards. 6. Final Inspection & Approval: After the work is finished, we will walk through the project with you, addressing any final details or concerns. 7. Payment: Once the job is complete and you are satisfied, we will provide an invoice for the remaining balance, minus the deposit. 8. Ongoing Support: We stand behind our work, offering support and addressing any issues or maintenance needs that may arise.