Your guide to mediation services

We've helped many customers hire a mediation service in the past year.

Planning ahead

Things to know before you get started.
7 Ways to Prepare for Mediation
  1. 1. Set goals

    Set the goals you want to achieve with the mediation. That way, you can work toward the desired outcome from the beginning.

  2. 2. Be understanding

    Mediators won’t rule for or against you. Instead, mediators handle disputes. Understanding that going in makes it easier to get the most out of the mediation process.

  3. 3. Stay organized

    Get your paperwork in order. Bring all of your documents with you to the mediation and show the mediator and the other party all of the necessary information at the start of the process.

  4. 4. Be prepared to be honest

    Your mediator can only help you if you are completely honest during the process, so think about all of the ways you can open up during the mediation.

  5. 5. Be conscientious

    Spend time putting yourself in the other party’s shoes. Mediation is about finding common ground. Try to find that common ground before you go into the mediation.

  6. 6. Determine what is non-negotiable

    Do this ahead of time. Some issues are not subject to negotiation, and determining what those issues are ahead of time saves a lot of time during the mediation process.

  7. 7. Be prepared to nail everything down in writing

    Once you come up with an agreement, you should get it in writing or you might have to start back at the beginning again.

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