FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing depends on the service. Paid media management starts at $500/month and moves to a percentage of ad spend as budgets grow (20% up to $10K/month in spend, scaling down from there). AI Search (AEO/SEO) packages run $1,000, $2,000, or $4,000/month. For websites, email, and one-off projects, you can pre-purchase blocks of hours starting at 10 hours for $1,500. Larger blocks lower the hourly rate, and hours never expire. Every engagement starts with a written scope so you know exactly what you’re paying for.
- What is your typical process for working with a new customer?
We start with a call to understand your business, goals, and what’s been tried before. Then we review your current website, ads, and search visibility so recommendations are based on your actual data. From there I send a scope of work with deliverables and pricing. Once it’s signed, we handle onboarding and account access, and get to work. You get regular reporting and a direct line to the team doing the work.
- What education and/or training do you have that relates to your work?
I studied communications at the University of Kansas and have spent 15+ years in digital marketing, all of it agency-side. I started as a PPC buyer and have since worked across SEO, paid search, content, web development, and now AI search optimization (AEO/GEO).