FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is honest, fair, and simple. We offer upfront quotes with no hidden fees. Most jobs are priced based on volume, labor, and disposal costs — and we’re always happy to walk you through it. We price match or beat city curbside rates, with small curbside pickups starting at just $15. For larger jobs like cleanouts or heavy item removal, we provide custom quotes — and we offer discounts for repeat customers, seniors, and veterans. You can pay by cash, Venmo, Zelle, or check, and we send photo proof for remote jobs so everything stays hassle-free.
- What is your typical process for working with a new customer?
It starts with a quick text or call. You send a few photos or describe the job, and we give you a quote — simple as that. If you approve it, we schedule the pickup, show up on time, and get to work. We offer curbside pickup (even if you’re not home) and accept digital payment with photo confirmation once the job is done.
- What education and/or training do you have that relates to your work?
While there’s no formal degree for junk removal, I’ve been trained through experience — decades of hands-on work with my grandfather and now running my own business. I’ve also worked in property management and real estate, so I understand the urgency and detail required during cleanouts, especially for rentals or flips.