FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I estimate the amount of hrs its gonna take me and I charge accordingly by the hour. And also charge for a trip
- What is your typical process for working with a new customer?
First communicate by phone or text, follow up with either a call or text to remind of appointment. Then meet and look at the job in person and finalize the quote, lastly we schedule a date that works for the homeowner. After job is complete they receive one more follow up text to make sure they are happy, and a reminder to save our information for future work either new or warranted.
- What education and/or training do you have that relates to your work?
My dad and three uncles owned their own roofing and framing business and I worked for them since I was ten.