360 Heating & Air

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Responds in about 32 min

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About

360 Heating and Air is a local, customer-focused HVAC company built around doing things the right way — honest recommendations, quality workmanship, and dependable service you can trust.

Overview

Hired 2 times

Serves Lexington, KY

Background checked

5 employees

1 year in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Cash, Check, and Credit card.

Services offered

Work needed

System type

Split system

Packaged system

Other

Building height

Single-level

Two-story

Three-story

Projects and media

Reviews

Customers rated this pro highly for value, punctuality, and work quality.

Exceptional 5.0

64 reviews

5

100%

4

0%

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0%

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1

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Read reviews that mention:

Courtney C.

May 6, 2026

•

From Google

360 Heating & Air's reply

Jake S.

1 month ago

•

Hired on Thumbtack

Great experience. Transparent and clear with quoting, made it personal and enjoyable

Details: Repair • Only warm air is blowing from the vents • The power is on, but the fan won't run • Outside • Outside • House • Owner

Central Air Conditioning Repair or Maintenance

Brenda

May 5, 2026

•

From Google

We were very pleased with the repair work and cost. The text notifications of appointments and appearances was very nice.

360 Heating & Air's reply

Brenda, we really appreciate your feedback and are glad you were happy with the repair and the communication throughout the process. If you ever need anything in the future, don’t hesitate to reach out.

Elizabeth S.

May 5, 2026

•

From Google

Thank you so much for helping cool my house off after my HVAC/thermostat decided to not work properly. Technician was very courteous, knowledgeable, and friendly. He checked the entire unit until he figured out my thermostat was not communicating with the unit as it should be. I submitted a request for service on a weekend and someone called me immediately to set up a service call the next day. I did not have to call and talk to a machine in order to receive service as I have had to do in the past with larger companies.

360 Heating & Air's reply

Thank you so much for your review and for choosing 360 Heating & Air! We are so glad we could help get your home cooling again and that our technician took the time to fully work through the issue and find the problem. That kind of thoroughness matters to us and we look to be as thorough as possible. We also appreciate you mentioning the scheduling side. When someone needs HVAC service, they should not have to fight through AI robots, automated systems, or big-company call centers just to get help. We believe in real people helping real people, and we are glad that came through in your experience. Thanks again for trusting our team!

Joshua A.

Apr 17, 2026

•

From Google

Kaleb was so helpful. He came out on a Sunday to make sure we had AC working. Supper nice and friendly. Everyone who has came to our house has been wonderful. Cant say enough good things about the young men and owner of 360 Heating and Air. They will always be our first call when we have any issues.

360 Heating & Air's reply

Thank you so much for the review! We’re thrilled to hear about your positive experience with Kaleb. He truly takes pride in going the extra mile to make sure problems are fully resolved, and it’s great to know his dedication and friendly approach made such an impact. We appreciate your trust in us and we look forward to helping you again whenever you need us.

Credentials

Background Check

Taylor Buckley

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We offer extremely competive pricing and generally come in much less than Big Box Companies. Warranties are included in pricing, for no additional cost. We offer Military, Essential Worker, and case-by-case disocunts. We offer financing for repairs and replacements.
What is your typical process for working with a new customer?
For a new replacement, we spend about an hour going over brands, options, the layout of your sytem, and the our best practices and warranties that we include in a new installation. An estimate is built on the computer, using a program, and emailed immediately over to the customer along with any other relevant details.
What education and/or training do you have that relates to your work?
Master HVAC License. Journeyman Technicians. Continued Education for all employees with a desire to continue to learn.

360 Heating & Air

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